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Response Centre Specialist

London Drugs LimitedRichmond, BC, CA
18,25 $CA par heure
Temps plein +1

You’ll experience them both at London Drugs.As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career.We are seeking innovative, custo... Voir plus

Agent.e centre d'appel

NAPA Auto PartsMontréal, Québec, Canada
Temps plein

Centre d'appel - centre de débordement.Joignez-vous à une équipe amicale, pleine de ressources et d'excellents conseils!     .Nous offrons une gamme d'avantages intéressants dès votre pre... Voir plus

Hair Stylist - Woodbridge Centre

Great ClipsWOODBRIDGE, Ontario, Canada
Temps plein +1

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri... Voir plus

 • Offre sponsorisée

Profit Centre Manager

Noble - British ColumbiaVancouver, British Columbia, Canada
70 000,00 $CA par an
Temps plein

As the Profit Centre Manager, you will develop and lead all business operations at the Profit Centre.You will be accountable for growing the business while sustaining consistent profitability.Addit... Voir plus

100% Learning Centre

Eastern Passage Education CentreDartmouth, Nova Scotia, Canada
Temps plein +2

The Halifax Regional Centre for Education (HRCE) is the largest Centre for Education in Atlantic Canada with over 10,000 full-time, part-time and casual employees.Serving more than 60,000 students ... Voir plus

 • Nouvelle offre

Learning Centre Teacher

Bay View HighDartmouth, Nova Scotia, Canada
Temporaire

Candidates must be fully qualified as per attached job description.Candidates must upload transcripts confirming Additional Qualifications (AQ) and/or relevant Master's coursework to their online r... Voir plus

 • Nouvelle offre

Profit Centre Administrator

Midfield Valve & SupplyNisku, Alberta, Canada
18,00 $CA par heure
Temps partiel

As a Profit Centre Administrator, you will handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation and vendor payables issues.Addition... Voir plus

Profit Centre Manager

EMCO HVAC/EMCO CVCAirdrie, Alberta, Canada
Temps plein

As the Profit Centre Manager, you will develop and lead all business operations at the Profit Centre.You will be accountable for growing the business while sustaining consistent profitability.Addit... Voir plus

100% Learning Centre

South Woodside ElementaryDartmouth, Nova Scotia, Canada
Temporaire

Successful Candidates must be fully qualified as per the attached qualifications information.Employees must confirm their employee ID is correct before applying to positions to ensure contract/stat... Voir plus

Donor Centre Associate

Canadian Blood ServicesVaughan, ON, CA
Temps plein

Position's anticipated end date:.Number of positions available:.This external job posting may close earlier than the advertised deadline.We recommend applying as soon as possible.We recommend you s... Voir plus

Agent.e, centre d'appel

Transat Tours CanadaMontreal, Quebec, Canada
Temps plein

Être la voix de Transat en répondant aux appels entrants des clients et des agents de voyage (réservations, modifications de vols, etc.Promouvoir les produits Transat (ex.Accompagner les clien... Voir plus

Call Centre Representative

We An-SerRegina, SK, CAN
17,00 $CA par heure
Temps plein
Quick Apply

Full Time Call Centre Representative – 4-Day Work Week!.Full Benefits (Waiting period may apply).Love helping people but hate the "sales" side of call centres? At We An-Ser, we do things diff... Voir plus

Estimator (Collision Centre)

Adecco CanadaOttawa, Ontario, Canada
Temps plein +2
Quick Apply

Adecco is currently hiring a Body Shop Estimator for a permanent opportunity in Ottawa, ON.This role is ideal for an experienced estimator with a strong understanding of collision repair processes,... Voir plus

Wellness Centre Attendant

Shannex IncorporatedAncaster, Ontario, Canada, CA
21,00 $CA par heure
Temps plein +2

Job Number: J- Job Title: Wellness Centre Attendant Job Category: Health, Wellness, Safety and Legal Job Type: Permanent Full Time Work Location: Parkland Ancaster Schedule: Rotational Number of Po... Voir plus

Supervisor Recreation Centre

Evolution Mining LimitedRed Lake, Alberta, CA
75 000,00 $CA par an
Temps plein

From humble beginnings in 2010, Evolution Mining is now a leading gold producer, operating six mines across Australia and Canada.Enacting our vision to be inspired people creating a premier global ... Voir plus

Call Centre Representative

SWEET D-S CUISINECanada
Temps plein

As a Call Centre Representative, you will be the first point of contact for our customers, providing exceptional service and support.You will handle inquiries, resolve issues, and ensure customer s... Voir plus

Profit Centre Manager

EMCO CorporationMississauga, Ontario, Canada
Temps plein

As the Profit Centre Manager, you will develop and lead all business operations at the Profit Centre.You will be accountable for growing the business while sustaining consistent profitability.Addit... Voir plus

Manager, Contact Centre

NorthwestelWhitehorse, YT YA, CAN
Temps plein

Reporting to the Director, Customer Service, the Manager, Contact Centre is accountable to ensure team members, tools and processes are in place to provide exceptional services to internal and exte... Voir plus

Call Centre Representative

Directors ChoiceRegina, SK, CAN
17,00 $CA par heure
Temps plein
Quick Apply

Inbound Call Centre Representative.Directors' Choice is seeking dedicated and detail-oriented.Funeral Home accounts, with high levels of empathy and compassion.We pride ourselves on our supportive,... Voir plus

Response Centre Specialist

Response Centre Specialist

London Drugs LimitedRichmond, BC, CA
Il y a plus de 30 jours
Salaire
18,25 $CA par heure
Type de contrat
  • Temps plein
  • Temps partiel
Description de poste
Not just a job…
a community
a partnership
a team


You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia currently has an opportunity for:

Response Centre Specialist

At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and make their lives less complicated.


The Response Centre Specialist (RCS) is a member of Loss Prevention Operations, accountable for the monitoring of company locations via remote systems. As a front line point of contact to our internal customers and partners, the Response Centre Specialist (RCS) will professionally and efficiently respond to incidents and ensure that documentation is complete and meets established protocols. The RCS will proactively seek out potential loss situations or threats, communicate with stakeholders, so that appropriate preventative steps can be taken. The RCS may also be required to work additional shifts at the store level as a Loss Prevention Officer I.

Responsibilities and Primary Functions
  • Protect all company assets and reduce losses.
  • Remote monitoring of designated company locations
  • Provide dispatch information to emergency responders as appropriate.
  • Provide support to our internal customers
  • Prepare incident reports and evidence packages to meet both companies and required legal standard
  • Conduct daily assigned compliance audits
  • Conduct telephone interviews.
Qualifications
Education & Experience:
  • Possess a current provincial security worker license with a security guard designation. ( i.e. BST training)
  • First Aid & W.H.I.M.I.S. training
  • Basic working knowledge of computers, networks and security systems (CCTV, remote video, access control etc).
  • Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
  • Working knowledge of retail loss prevention and security practices.
  • Education in the areas of criminology, emergency management, justice or security management is an asset.
Skills & Abilities
  • Ability to adhere to business phone etiquette while ensuring a positive customer experience.
  • Ability to maintain professional and effective demeanor in critical incidences. Demonstrated ability to provide instruction, remain calm and respond with good judgment and clarity in emergency situations.
  • Ability to work independently in a varied and demanding environment while maintaining objectivity.
  • Strong time management, organizational & prioritization skills.
  • Ability to maintain confidentiality of all company information, procedures, facilities systems and investigations
  • Ability to interview, gain relevant information in a non- confrontational manner
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.


  • Comprehensive medical, dental, prescription drug and vision coverage for you and your family
  • Company matched RRSPs
  • Employee Discount Program
  • Postsecondary Entrance Scholarships for you or your children
  • Community Involvement
This is a Full-Time position. Candidates must be available to work a flexible schedule, Monday through Sunday, 40 hours per week. The Response Centre is a 24/7, 365 days per year operation and that employees will be scheduled on a rotational basis for shifts that are days, afternoons, evenings and overnights.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.