Learning and Development (L&D) Specialist

Learning and Development (L&D) Specialist

at Capco Canada - Toronto

Capco Learning and Development Specialist

About the Team :

The Learning & Development (L&D) team partners closely with the executive leadership team, business leaders and HR Business Partners to identify learning needs and to design, develop and deliver relevant training programs for our consultants.

About the Job :

As an L&D Specialist, you need five key skills : the ability to assess, design, develop, deliver, and iterate content. This role will proactively manage the end-to-end delivery of several core training programs.

You will engage with key stakeholders to update and work on L&D initiatives aligned to business strategy. You will also engage with the global learning team to utilize best practices and to ensure alignment to our culture, goals and objectives.

What You’ll Get to Do :

• Design, develop and deliver scalable learning on core consulting, sales, leadership, and management programs in both face to face and virtual interaction
• Continually assess, review, and evolve existing programs, aligning and adapting to business strategy
• Proactively resolve project, design, or resource issues
• Provide outstanding program / project management support
• Foster an environment of blended learning using the LMS, video, and learning libraries
• Foster an environment of social learning using lunch and learns, hack-a-thons, Virtual interactive tooling, and other platforms
• Measure training effectiveness and produce analytics to inform program evolution
• Manage external vendor relationships
• Facilitate instructor-led, face to face and virtual soft skill trainings
• Build and maintain strong relationships with subject matter experts across the business
• Present to and work with senior business leaders on learning programs, gathering their expertise and enabling them to be champions

What You’ll Bring with You :

• 4+ years previous, demonstrable success in a Learning and Development role, with experience in training design, development, delivery, and facilitation
• Deep end-to-end program / project management experience
• Ability to evaluate, prioritize, escalate and problem solve in high pressure situations
• Ability to multi-task and manage several tasks / projects at the same time
• Excellent verbal and written communication skills
• Strong analytical and critical thinking skills with the ability to work within ambiguity
• High attention to detail and execution excellence in a fast-paced environment
• Strong PowerPoint and Excel skills
• Knowledge of virtual learning tools is a plus, like Cornerstone LMS, Beekast, Slido, MURAL, MS Teams
• Client-focused, proactive with a strong mind-set for continuous improvement
• Outstanding interpersonal and coaching skills
• Experience working with senior stakeholders

Why Capco

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change.

As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy.

We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.

We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a (k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.

Ready to take the Next Step

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.