Accounts Receivable Analyst

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE :

The Accounts Receivable Analyst is primarily responsible for effectively managing the overall collection process per their assigned portfolio as well as fostering and maintaining strong relationships with internal / external customers.

It is also critical that the individual is analytical and demonstrates that they can proactively achieve individual and department goals and objectives.

MAJOR RESPONSIBILITIES :

• Manage the collection process of Agency Billed Premium Receivables for Global and National accounts;
• Work closely with customers to identify and manage payment discrepancies;
• Effectively escalate collection disputes and other issues that can hinder monthly cash flow expectations;
• Monitor and ensure that payments are detailed and allocated within the same month in order to generate accurate monthly Broker Statements;
• Proactively work towards achieving monthly targets and departmental collection goals with minimal write offs and Over 90 Day balances;
• Build positive customer service relationships with internal / external parties to better understand the various lines of business to improve overall collections and process knowledge;
• Miscellaneous other tasks as assigned.
• Completion of College diploma / University degree in Commerce, Business Administration or Accounting;
• Minimum of three (3) to five (5) years of professional work experience in Accounts Receivable P&C (Agency Bill) environment is highly desired;
• Intermediate or advanced knowledge of Microsoft Office Suite (Excel) and other business management programs such as PeopleSoft would be considered an asset;
• Well organized, with high degree of initiative in order to prioritize, multi-task, maintain flexibility and ultimately meet and exceed deadlines in a fast-paced environment;
• Effective communication skills, both written and verbal;
• Demonstrated high level of responsiveness, customer service and efficiency when working with internal and external stakeholders;
• Strong problem-solving skills and aptitude for evaluating, analyzing and interpreting detailed information, including high degree of comfort in working with numbers;
• Ability to work independently and as part of a team.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job.

If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.