Unit Secretary - Emergency, PT (J0524-1378)

Job Description

Unit Secretary - Emergency, PT (J0524-1378)

Company Bio

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care.

At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation.

North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community.

As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Unit Secretary :

Your goal in this position is to perform administrative, secretarial and receptionist support for the Emergency department in a confidential, sensitive and professional manner.

You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment.

This position supports the Hospital’s academic mandate by advancing care through teaching and learning and / or transforming care through research and innovation.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

• Support and adhere to Hospital policies and procedures
• Communicate with staff, patients, and families, internal and external parties
• Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit
• Accept, coordinate and triage telephone calls and inquiries and processe them in an appropriate and timely manner
• Assume responsibility for identification and advancement of issues and concerns with the Unit Administrator or Coordinator in a time sensitive manner
• Compile and disseminate material / documents related to Program activity
• Manage confidential information in a sensitive and professional manner
• Maintain attendance / time reporting information and arrange appropriate relief including agencies
• Transcribe physicians written orders in an appropriate and timely manner
• Process online orders, notify appropriate staff, and specific departments as required
• Support clinicians with system order entry functions
• Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.

g., test results, follow up appointments)

• Maintain organization of admissions, discharges, outstanding orders and patient related information including kardex and medication information, dismantle charts and enter information electronically as required
• Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
• Manage unit supplies, services and repair needs

Qualifications

• Grade 12 diploma
• A medical office assistant certificate or minimum one year comparable office experience with medical orientation
• Experience dealing with the public in a fast paced environment
• Effective written and verbal communication
• Accurate minimum typing speed of 45 w.p.m.
• Proficiency in required computer programs
• Excellent organizational and problem solving skills
• Ability to function in a busy environment and prioritize under stress
• Ability to perform medical transcription
• Maturity in dealing with all contacts

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Part Time Regular position, 12 hours shifts, days and night shifts, including weekends in the Emergency Department.

We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

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FOR EXTERNAL APPLICANTS ONLY : As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.