Customer Service Representative - B2B Manufacturing

As a B2B Customer Service Representative, you’ll play a key role in building strong relationships with clients by understanding their needs, answering product-related questions, and offering personalized solutions.

Your contribution will be essential to the company’s growth, as you support both current and potential customers while delivering outstanding service.

Exciting opportunity with the possibility of a permanent role

Located in Montreal-Nord

Competitive hourly wage : $21 to $25, based on experience

Join us and be part of a dynamic team where your skills will make a real impact!

Advantages

What We Offer :

• Competitive hourly salary ranging from $21 to $25
• A dynamic and friendly work environment where teamwork thrives
• Opportunities for permanent placement and professional growth within the company
• Be part of a supportive team

Responsibilities

Your Role :

Respond to customer inquiries via phone and email, providing accurate and helpful product information

Deliver exceptional service to ensure high levels of customer satisfaction

Build and nurture positive relationships with clients, fostering loyalty

Accurately process and verify customer orders with attention to detail

Stay up to date on product knowledge to offer expert advice and support

Serve as a key link between customers, sales representatives, and store personnel

Follow internal policies, including safety and loss prevention protocols, ensuring a secure and efficient work environment

Join the team and make a difference by providing top-notch customer support!

Qualifications

What You Bring :

Proven experience in customer service or sales

Bilingual in French and English, with outstanding communication skills, both written and verbal

Experience in B2B and / or the manufacturing sector is a strong advantage

If you're a proactive communicator with a passion for delivering great service, we’d love to hear from you!

Summary

Join our dynamic team and help drive the success of a company that truly values growth and development! If you meet the qualifications, we’d love to hear from you. Send your CV to :

[email protected]

[email protected]

Please include "Customer Service Representative - B2B Manufacturing" in the subject line.

We look forward to getting to know you and exploring this exciting opportunity together!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.