Talent.com

Airline customer service Jobs in Montreal qc

Last updated: 5 days ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
Full-time +1
Quick Apply
Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Recrute ActionMontreal, Quebec, Canada
CA$2,189.60 monthly
Full-time +1
Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Service Supervisor

Bilingual Customer Service Supervisor

SerefinMontréal, Quebec, Canada
Permanent
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent, Financing

Customer Service Agent, Financing

National BankMontreal, QC, Canada
Full-time
Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

Fuze HRVille Saint-Laurent, Quebec, Canada
CA$45,000.00–CA$50,000.00 yearly
Permanent
Show moreLast updated: 30+ days ago
Customer service assistant

Customer service assistant

éveil des Sens Spa UrbainBoucherville, QC, CA
Full-time +1
Show moreLast updated: 5 days ago
  • Promoted
Customer Service - Manufacturing

Customer Service - Manufacturing

Fed SupplyMontréal, Quebec, Canada
Permanent
Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Move Way LogisticsMontreal, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
(JM) Customer Service

(JM) Customer Service

VertexMontréal, QC, CA
Permanent
Show moreLast updated: 26 days ago
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal, QC, Canada
Full-time +1
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service - Customs

Customer Service - Customs

Randstad CanadaSaint-Bernard-de-Lacolle, Quebec, CA
Temporary
Quick Apply
Show moreLast updated: 19 days ago
Airline Support Specialist - Montreal, CA

Airline Support Specialist - Montreal, CA

Accommodations Plus InternationalMontreal, QC, CA
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Altitude SportsMontreal, Quebec, Canada
CA$17.00 hourly
Full-time
Show moreLast updated: 21 days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceMontreal, QC, CA
CA$20.81 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

SGS Canada IncMontréal-Est, Québec, Canada
CA$21.00–CA$22.00 hourly
Permanent
Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Service Representative

Remote Customer Service Representative

VALOREMMontreal, Quebec, Canada
CA$500.00–CA$900.00 weekly
Remote
Full-time +1
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Quantum Management ServicesSaint-Laurent
CA$50,000.00–CA$55,000.00 yearly
Permanent
Show moreLast updated: 30+ days ago
  • Promoted
Insurance Customer Service - Bilingual

Insurance Customer Service - Bilingual

Arise Virtual SolutionsMontreal, Quebec
Show moreLast updated: 30+ days ago
Customer Service Representative.

Customer Service Representative.

Laura CanadaLaval, Canada
CA$25.00 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Optimization Services Leader

Optimization Services Leader

CAEMontreal
CA$83,500.00–CA$154,500.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
5 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

About us :

ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.

About the role

Join ANDY Transport as a Customer Service Representative, where you'll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.

What you’ll do here :

  • Build and maintain strong customer relationships, acting as the lead point of contact for assigned accounts.
  • Oversee customer account management, negotiating rates, contracts, and agreements to maximize profitability.
  • Identify and seize opportunities for client acquisition and contract expansion.
  • Ensure timely and successful delivery of solutions according to customer needs and objectives.
  • Plan and execute daily drayage transportation plans, including negotiation and booking of loads.
  • Collaborate with teams to reach division targets.
  • Respond to customer inquiries, maintain contact throughout order duration, and resolve day-to-day issues.
  • Communicate with planners daily to optimize trips.
  • Monitor and collaborate with dispatchers for on-time pickup and delivery, while accurately inputting information into our TMW system.
  • Other duties may be assigned.

Requirements

What you bring to the table :

  • Proven experience in logistics client support or account management. Drayage / Intermodal experience is considered an asset.
  • Excellent communication in English and French, both verbal and written.
  • Ability to build and maintain strong client relationships.
  • Strong negotiation abilities for contract agreements and rate discussions.
  • A self-starter with the drive to exceed targets and contribute to the company's growth.
  • Benefits

    What we offer

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

  • A competitive salary.
  • Benefits package.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • We are an equal opportunity employer

    At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

    If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.