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Customer service manager Jobs in Montreal, QC
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Customer service manager • montreal qc
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Manager Customer Service
National Bank of CanadaMontreal, Montreal (administrative region), Canada- Promoted
Senior Customer Success Manager, Service
CoveoMontreal, Montreal (administrative region), CanadaManager Customer Service
NBCLasalle, QuebecProject Manager, Customer Service
Siemens Mobility LimitedMontreal QC, Quebec, CanadaCustomer Service
Linen ChestLaval, Canada- Promoted
(CAN) Customer Service Manager
Walmart Canada CorpMontreal, Montreal (administrative region), Canada- Promoted
customer service associate
RONABoucherville, QC, Canada- Promoted
Manager Customer Service
National BankLasalle, QC, Canada- Promoted
(CAN) Customer Service Manager
Walmart CanadaLongueuil, Montérégie, Canada- Promoted
Customer Service Manager
CNSCMontreal, Montreal (administrative region), CanadaCustomer service representative
Randstad CanadaBoucherville, Quebec, CA- Promoted
Customer Service Representative
SGS Canada IncMontréal-Est, Québec, Canada- Promoted
Customer service manager
Artemis RecrutementLaval, Quebec, Canada- Promoted
Customer Service Representative
TELUS DigitalMontreal, Montreal (administrative region), Canada- Promoted
Manager, Customer Service
Securian CanadaMontreal, Montreal (administrative region), Canada- Promoted
Customer Service
Belcan CorporationMontreal, Montreal (administrative region), Canada- Promoted
Customer Service Representative
Polykar Inc.Montreal, Montreal (administrative region), Canada- Promoted
Project Manager, Customer Service
Siemens MobilityMontreal, Montreal (administrative region), Canada- Promoted
Customer Service Representative
Mexichem S.A.B. de C.VMontreal, Montreal (administrative region), Canada- Laval, QC (from $ 51,778 to $ 192,271 year)
- Guelph, ON (from $ 39,975 to $ 177,086 year)
- Surrey, BC (from $ 50,417 to $ 175,349 year)
- Calgary, AB (from $ 42,500 to $ 169,213 year)
- Kitchener, ON (from $ 58,358 to $ 167,009 year)
- Longueuil, QC (from $ 75,000 to $ 151,953 year)
- Kelowna, BC (from $ 49,716 to $ 145,639 year)
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Manager Customer Service
National Bank of CanadaMontreal, Montreal (administrative region), Canada- Full-time
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As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.
Your role
- Guide and coach the team of representatives in identifying clients' financial needs
- Make sure the team promotes the Bank's products and services and refers clients to the right resource
- Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
- See that the branch's operational activities are carried out efficiently
- Build loyalty by maintaining close relationship with clients and offering them quality service
- Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
- Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
Your Team
With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.
Basic requirements
As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.
Your role
Your Team
With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.
Basic requirements
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
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Industries
Banking
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Longueuil, Quebec, Canada
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Vaudreuil-Dorion, Quebec, Canada CA$15 - CA$15 2 weeks ago
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