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Customer service manager Jobs in Montreal, QC

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Customer service manager • montreal qc

Last updated: 2 days ago
  • Promoted
Manager Customer Service

Manager Customer Service

National Bank of CanadaMontreal, Montreal (administrative region), Canada
Full-time
Continue with Google Continue with Google.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices.Continue with Google Co...Show moreLast updated: 7 days ago
  • Promoted
Senior Customer Success Manager, Service

Senior Customer Success Manager, Service

CoveoMontreal, Montreal (administrative region), Canada
Full-time
Senior Customer Success Manager, Service.Senior Customer Success Manager, Service.Senior Customer Success Manager, Service. Senior Customer Success Manager, Service.Are you ready to transform client...Show moreLast updated: 22 days ago
Manager Customer Service

Manager Customer Service

NBCLasalle, Quebec
Full-time
Advisory services, Personal banking.As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also...Show moreLast updated: 17 days ago
Project Manager, Customer Service

Project Manager, Customer Service

Siemens Mobility LimitedMontreal QC, Quebec, Canada
Permanent
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work wi...Show moreLast updated: 12 days ago
Customer Service

Customer Service

Linen ChestLaval, Canada
Full-time +1
Quick Apply
Customer Service | Head Office .Our company is growing and we are looking for individuals who strive to be part of a team where delivering exceptional customer service is their passion! It is ...Show moreLast updated: 30+ days ago
  • Promoted
(CAN) Customer Service Manager

(CAN) Customer Service Manager

Walmart Canada CorpMontreal, Montreal (administrative region), Canada
Full-time
Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintai...Show moreLast updated: 30+ days ago
  • Promoted
customer service associate

customer service associate

RONABoucherville, QC, Canada
Part-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 10 days ago
  • Promoted
Manager Customer Service

Manager Customer Service

National BankLasalle, QC, Canada
Full-time
As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 30+ days ago
  • Promoted
(CAN) Customer Service Manager

(CAN) Customer Service Manager

Walmart CanadaLongueuil, Montérégie, Canada
Full-time
Be among the first 25 applicants.This range is provided by Walmart Canada.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Working as a Customer ...Show moreLast updated: 8 days ago
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Customer Service Manager

Customer Service Manager

CNSCMontreal, Montreal (administrative region), Canada
Full-time +2
As an associate, you’ll be the.At Walmart, you’ll be part of a team working together to deliver.About the role : Customer Service Manager. You will ensure compliance with Company programs while maint...Show moreLast updated: 30+ days ago
Customer service representative

Customer service representative

Randstad CanadaBoucherville, Quebec, CA
Full-time +1
Quick Apply
Job title : Customer Service and Inside Sales Representative.Location : Boucherville, Quebec.Position type : Permanent, Full time (40h / week). Our client, a leading distributor of specialized products ...Show moreLast updated: 21 days ago
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Customer Service Representative

Customer Service Representative

SGS Canada IncMontréal-Est, Québec, Canada
Full-time +1
Job Description Full-time office job paid by the job -$21-22 / h + benefits starting day 1.Language requirement : English (75%) + French (25%) to perform the job. This position will work with customer...Show moreLast updated: 30+ days ago
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Customer service manager

Customer service manager

Artemis RecrutementLaval, Quebec, Canada
Permanent
Customer Service ManagerArtemis Recrutement is currently seeking a Customer Service Manager for a company located in Laval. This person will lead a small team and collaborate daily with several depa...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

TELUS DigitalMontreal, Montreal (administrative region), Canada
Full-time
Customer Service Representative.E-Commerce Customer Service Rockstars Wanted!.Are you passionate about helping businesses thrive in the digital marketplace? Do you have a knack for solving problems...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Customer Service

Manager, Customer Service

Securian CanadaMontreal, Montreal (administrative region), Canada
Full-time
Get AI-powered advice on this job and more exclusive features.What we do every day to be our very best.Every day at Securian Canada means a day spent helping Canadians and their families build secu...Show moreLast updated: 2 days ago
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Customer Service

Customer Service

Belcan CorporationMontreal, Montreal (administrative region), Canada
Full-time
Representant du service à la clientèle.Vous serez rattaché(e) au directeur du centre de service à la clientèle de Montréal et serez chargé(e) de fournir un service à la clientèle de très haut nivea...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Polykar Inc.Montreal, Montreal (administrative region), Canada
Full-time
Reporting to the Customer Service Manager, the Customer Service Representative (CSR) acts as the liaison between customers and Polykar. Working closely with the sales team, the CSR assists with cust...Show moreLast updated: 30+ days ago
  • Promoted
Project Manager, Customer Service

Project Manager, Customer Service

Siemens MobilityMontreal, Montreal (administrative region), Canada
Full-time
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work wi...Show moreLast updated: 22 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Mexichem S.A.B. de C.VMontreal, Montreal (administrative region), Canada
Full-time
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : Create Alert.Select how often (in days) to receive an alert : . Join us at Orbia Building & Infrastructure (Wa...Show moreLast updated: 5 days ago
Manager Customer Service

Manager Customer Service

National Bank of CanadaMontreal, Montreal (administrative region), Canada
7 days ago
Job type
  • Full-time
Job description

Join to apply for the Manager Customer Service role at National Bank of Canada

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As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.

Your Team

With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • As a Customer service manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

    Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Your benefits

    In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
  • These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

    Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

    We're putting people first

    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

    Come live your ambitions with us!

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Banking

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    Montreal, Quebec, Canada

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    3 days ago

    Montreal, Quebec, Canada

    CA$15.00

    CA$15.00

    2 weeks ago

    Montreal, Quebec, Canada

    CA$15.00

    CA$15.00

    2 days ago

    Longueuil, Quebec, Canada

    CA$15.00

    CA$15.00

    3 days ago

    Vaudreuil-Dorion, Quebec, Canada CA$15 - CA$15 2 weeks ago

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