PRODUCT MARKETING MANAGER
Location : Toronto (1-2 days per week from the office)
About Our Client
Our Client breakslanguage barriers by providing A.I.-powered translations for the world’s most
prestigious legal, financial, and government institutions. Our A.I. platform empowers translation teams and delivers complex, industry-specific results with unmatched quality and speed.
And with two decades of award-winning service from our professional team of linguistic experts, you can trust that your business will be in good hands.
As the Product Marketing Manager, you will be responsible for defining the market
position within the context of the overallproduct strategy for our clients. Fanatical attention to detail, a focus on the best possible CX / UX, and the ability to grasp and translate technical capabilities into consumer and partnerbenefits are crucial.
So, if you’re growth-obsessed, comfortable wearing multiple hats, and have the pace and agility that a growing tech startuprequires, we want to hear from you!
Responsibilities :
- Develop comprehensive go-to-market strategies and establishproduct-market fit for new products.
- Employ a strategic business mindset to lead market assessments based on customer insight and competitive intelligence.
- Set strategic direction and evaluate pricing approaches across subscription and ad-hoc offerings to maximize business impact.
- Own product launches. Work with various departments and stakeholders to establish repeatable release processes, define launch objectives and success metrics and manage cross-functional teams to ensure and track successful releases.
- Guide the team on activating launch programs and scaling accompanying always-on campaign strategies, collaborating closely with the VP of Marketing.
- Competitor analysis. Document extensive competitor research and brief internalteams on relevant competitor activity.
- Educate consumer and client-facing teams(e.g. Sales, Marketing, Support, etc.) on new products / features and collaborate with these teams to ensure the value is clear across diverse audiences.
- Help translate new feature releasesinto meaningful salesand marketing collateral, training videos, and knowledge base articles.
Provide guidance on key content such as case studies, videos, website copy, and blog posts.
- Lean into key differentiators and value driversto drive messaging creation that resonate swith each audience at various life-cycle stages.
- Understand consumer behaviour. Obtain insightsinto consumers’ usage of Our Client, untapped opportunities, and buyer personas, through interviews, surveys, focus groups, and sales data.
- Become the subject-matter expert on our target audience, creating segmentation frameworks, buyer personas, and prioritizing key jobs-to-be-done for the customer.
- Build a culture of solid customer-centricity by grounding strategic decisions in insights and backing those up with testimonials and customer-first content initiatives.
- Drive clear alignment across stakeholder partners, including Sales, Tech and Operations, securing the necessary resources for your team to execute effectively.
- Own your role as a strong, senior product advocate internally and externally across industry events and analyst relations.
Key Skills :
Collaborative skills : As a product marketing manager, you will have to collaborate with multiple teams across the business.
This will often include business development, client success, and senior executives.
- Communication skills : The abilityto speak and write to a high standard is crucial. You will frequently have to present new products and write engaging copy, telling the story’ of products for various marketing channels and audiences.
- Research skills : A crucial part of being a product marketing manager is gaining insight into customer needs and experiences.
Data analysis, surveys, and customer interviews will be part of this mix; you need to be well acquainted with these techniques.
- Leadership Skills : Experience advising and collaborating with UX designers, developers, and researchers.
- Strong comprehension and experience driving UX / CX within Lean & Agile SaaS environments
Requirements :
- 5+ years of work experience, with 3+ product marketing in the B2B SaaS
- Product-ledgrowth experience will be an asset
- Proven leadership experience in your field
- Experience managing an annual marketing budget
- Strong marketing competencies across strategic planning, segmentation, positioning and messaging, content creation, and storytelling
- Experience defining market requirements and assembling customer-centric requirements for Product Management teams
- Excellent communication skills(written, verbal, visual),both for internalaudiences and customer-facing messaging
- Strong analytical skills with demonstrated capabilities in interpreting data and qualitative research and distilling it into actionable key takeaways.
Benefits and Perks :
Opportunitiesfor personal and professional growth via work experience and in-house learning.
Inspiring company cultureand opportunity to learn from experienced entrepreneurs.
Tackle unique challenges and face the unknown often, supported by a fantasticteam who really wants you to succeed.
We thank all applicants for their interestand time; however,only those who are the most qualified will be contacted.