Brand manager Jobs in Toronto, ON

Job Type: Permanent
Work Model: Hybrid
Reference code: 134018
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Deloitte Global Risk & Brand Protection is seeking a dynamic and experienced Senior Manager to join the Global Risk Management – MF Network Risks and Brand Events function. The successful candidate will serve as a trusted professional — blending strategic risk acumen with hands-on execution, cross-functional collaboration and heightened focus on delivering results in complex, fast-moving environments.

As a versatile team player and experienced risk professional, you will work alongside the Global Chief Risk Officer (CRO) teams, Global Businesses Risk teams, Deloitte Member Firm Risk teams, and senior leaders across the Deloitte network to protect and preserve the network's brand and reputation. You will be expected to lead with expertise, adapt fluidly to evolving priorities, and bringing solutions-oriented mindset to every challenge while helping develop, implement and enhance innovative risk management processes and their related assessments as well as help coordinate, facilitate, provide oversight and monitoring of significant matters that could have the potential to negatively impact the Deloitte brand.

Specific responsibilities of the role will include:

• Serve as a key liaison between Member Firm Risk teams and Global Risk and Brand Protection, ensuring high-risk and sensitive matters are escalated timely and monitored for significant developments that may require the attention of senior Global leadership
• Develop and manage reporting mechanisms that translate complex risk data and information into clear, concise, and actionable insights for senior leadership and the Global CRO
• Manage the coordination of global communications for significant brand events working closely with Global Communications, Global OGC, relevant Global Business Risk leader and MF Risk teams
• Lead and oversee the enhancement, and maintenance of risk resilience frameworks, playbooks, and other relevant materials to enable proactive and agile management of significant brand impacting events
• Design and deliver targeted brand events training for relevant Global and MF Leaders to equip them with relevant knowledge about the Global response processes to manage significant brand impacting events
• Manage the Alternative Communications Channels process including onboarding, validation and testing of the Alternative Communications Channels
• Perform risk related consultations with Global and MF leaders/teams
• Build and maintain trusted relationships with internal stakeholders at all levels, fostering a culture of shared risk ownership, transparency, and accountability across the Deloitte network
• Mentor and guide junior team members, sharing expertise and fostering professional development within the Global Risk function
• Performing other duties as assigned

About the team

Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.

Enough about us, let’s talk about you

Qualifications

• Proficiency in Microsoft Office (PowerPoint, Excel, Word)
• Knowledge of Business and Artificial Intelligence Tools (Power Bi, Tableau, CoPilot)
• Ability to frame, evaluate and address complex issues quickly
• Easily adaptable to change and capable change direction in short amount of time
• Ability to deliver under pressure and provide informed responses in short time frames
• Ability to handle sensitive leadership information with utmost confidentiality
• Flexibility to support cross-regional stakeholders and work outside local time zones as business needs require
• Bachelor’s degree in business administration, Accounting, Finance or another business-related field. Specialization in Risk Management degree a plus
• Minimum of 7 years of working experience in risk management, operational risk, brand risk, or a closely related discipline — ideally within a large professional services, financial services, or multinational corporation

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.