Customer Service Manager
Income range : $60K - $90K / yr Vision, medical, life Full-time We are currently looking to expand our North American operations.
Entry-level positions are available for Customer Service Manager position. Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful.
American Income Life is a leading insurance and supplemental benefits provider. It is an Insurance industry dedicated to help labor unions and their members by providing low-cost insurance policies.
The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us successful.
We are currently looking for service-minded individuals with good communication skills to fill several Customer Service Manager position in your area.
Responsibilities : Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product / service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Requirements : Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Expect and follow up email or phone call by one of our hiring managers.
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