Job Description
Technical Support Representative (IAM)
This is an open role with our client in the insurance industry, offering an exciting opportunity to join a dynamic Cybersecurity team specializing in IAM Access Provisioning.
With two positions available, this opportunity is ideal for a motivated professional ready to make an impact.
What is in it for you :
- Hourly salary of 22.
- 6-month contract with the potential for permanent employment.
- Full-time position : 37.50 hours per week.
- Hybrid work : In-office three days per week with mandatory attendance on Wednesdays.
- Opportunity to work in a dynamic and professional environment.
- Join a passionate and inclusive team of professionals.
Responsibilities :
- Manage the lifecycle of employees, contractors, third-party users, and brokers through onboarding, access changes, and offboarding.
- Perform user administration across various applications and systems, including Active Directory, ISAM, LDAP, and other business-facing applications.
- Support IT audit requirements to meet compliance programs, including Internal / External Audit, through evidence collection, review, and creating remediation plans as needed.
- Ensure service requests are addressed within SLA guidelines.
- Participate in projects concerning Access Management and Broker Sanctioning, following the entire project lifecycle.
- Develop and enhance processes to ensure compliance with enterprise governance, risk, and compliance programs.
- Maintain operational processes and procedures aligned with security policies and audit controls.
- Identify pain points and propose improvements, such as automation, to enhance efficiency and customer service.
What you will need to succeed :
- Bachelor’s degree in computer science or equivalent academic certification.
- 1+ year of Identity and Access Management experience within a financial or insurance institution.
- Solid understanding of Identity Management principles : Least Privilege, Segregation of Duties, Confidentiality, and Integrity.
- Experience with access management technologies such as SailPoint, Active Directory, LDAP, IBM Security Access Manager, Privilege Access Management, and CyberArk is an asset.
- ITIL and ISC(2); Certifications are considered an asset.
- Strong oral and written communication skills with the ability to collaborate effectively and translate technical requirements for non-technical stakeholders.
- Excellent time management and self-motivation skills, with the ability to prioritize and execute tasks independently.
- Team-oriented mindset with a willingness to share knowledge and experience.
- Demonstrated ownership and proactive behavior in responsibilities.
Why Recruit Action?
Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses.
Only candidates who match hiring criteria will be contacted.
AVICJP00002656 et AVICJP00002657
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Technical Support Representative (IAM). Strong oral and written communication skills with the ability to collaborate effectively and translate technical requirements for non-technical stakeholders. This is an open role with our client in the insurance industry, offering an exciting opportunity to jo...
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