Accounts Receivable, Team Lead

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses.

Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at

SUMMARY

The Accounts Receivable, Team Lead is an integral member of the back-office team supporting the Financial Analyst representatives of the billing team.

This position is responsible for accurate and timely processing of customer invoices, receipts to established internal policies, process, and work instructions.

The Accounts Receivable, Team Lead is expected to execute this work according to BGIS standard practices and is responsible to effectively maintain consistent and accurate financial reporting.

KEY DUTIES & RESPONSIBILITIES

Invoicing

• Oversee the delivery of standard transactional support for a process within an Accounting cycle or client account / product line.
• Ability to complete and resolve assigned basic account reconciliations independently.
• Identifies issues or discrepancies in basic transactional accounting while supporting team members.
• Focus on creating a variety of accurate invoices for both IFM & point solutions clients.
• Understand GAAP requirements relevant to the financial cycle / portfolio supported, including audit and internal control requirements.
• Maintains accurate and complete records for audits, with the ability to extract data upon request.
• Participate in establishing process and develop work instructions to better support the invoicing function.
• Communicate with varying levels of Management, including both Operations and Finance to ensure deliverables are met in a consistent and accurate manner.

Customer Receipts Processing

• Processes customer payments (receipts) in accordance to established processes.
• Communicates with concerned parties such as client controllers to follow up, clarify information or resolve disputes (.

payment not made on time). Escalates to management, where required.

• Communicates with clients to set up electronic fund transfers (EFT) for deposits.
• Reviews documents for compliance and completeness against established requirements. Identifies non-compliant items and missing information and obtains information to ensure compliance to established procedures and requirements.
• Ensures cash is applied in the appropriate customer within the company ERP in Oracle.
• Ensure cash application policies and procedures are complete and updated on a regular basis.
• Identify areas of process improvement and participate in automation of cash application and accounts receivable tasks.
• Review customer funds received and prepare analysis for treasury to transfer funds to the appropriate client or BGIS bank account.
• Prepare and document and performs bank deposits.

Accounts Receivable Monitoring

• Monitor notice of payments and contact client if funds not received to verify wire details correct.
• Review unapplied cash receipts and follow-up with concerned parties to investigate payment details.
• Escalate issues to manager that cannot be resolved.
• Prepare accounts receivable aging reports and perform analysis where required, escalating provisions for doubtful accounts.
• Work with client account representatives and finance to gather information required to process client set up requisitions.
• Files, maintains and retrieves documentations for audit support.
• Collaborate on establishing collections protocol and documentation to ensure client management (communicating back to Operations about non-payment).
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Business Diploma or Degree, with 1-3 years’ relevant work experience is an asset.
• Display excellent interpersonal and communication skills, both written and verbal is essential.
• Ability to process data requiring strong attention to detail and accuracy.
• Prioritization skills to perform in a deadline-oriented environment.
• Analyze problems and have problem-solving skills, with the ability to exercise judgement.
• Work independently as well as in a team-based environment.
• Work in a fast-paced environment.
• Strong organizational, coordination and documentation skills with the ability to multi-task.
• Intermediate level knowledge of current accounting systems and MS Office suite of software.
• Intermediate understanding of the interactions between financial systems related to the portfolio supported.
• Ability to work with IT and operational teams on basic system setups.
• Proficient with accounting systems, MS Office Excel and other MS Office software applications along with ability to quickly learn other information systems and software applications.

Licenses and / or Professional Accreditation

None required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR.

Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR.

En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.