Divers postes administratifs
Various Administrative Positions
Reference number : EXT23J
Selection process number : 23-EXT-EA-HM- Global Affairs Canada
Ottawa (Ontario), Gatineau (Québec)
AS-01, AS-02, CR-05
$61, to $72,
Closing date : 3 January - 23 : 59, Pacific Time
Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.
All information received in relation to accommodation will be kept confidential.
Work environment
A career in the Department helps to shape Canada's place in the world. Global Affairs Canada is made up of professionals who work in the National Capital Region and around the world.
Global Affairs Canada is also a global network of missions in countries that supports the international work of the Department and 37 partner departments, agencies and co-locators.
With six regional offices across Canada and more than 11, employees supporting this network, Global Affairs Canada offers you the opportunity to pursue a broad career with challenging perspectives that enrich professional skills and broaden perceptions of other cultures.
Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.
Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.
Intent of the process
Our organization currently has a variety of needs for administrative positions and the pools of fully or partially qualified candidates that will be created can be used to staff future temporary and indeterminate vacancies and staff positions that are identical or similar at the CR-05, AS-01 and AS-02 group and level within Global Affairs Canada.
The duration and linguistic profiles could vary depending on the positions to be filled.
Positions to be filled : Number to be determined
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
ED1 - ALL STREAMS
Secondary school diploma*
An acceptable combination of education, training and / or experience
Successful completion of the General Intelligence Test - (GIT-) from the Public Service Commission.
NOTE : Individuals who will complete their academic program by June 30, may apply. Proof will be required later in this process.
EXPERIENCE
ALL STREAMS
EX1 - Experience with office administration software such as Microsoft Word, Excel, PowerPoint, and Outlook
STREAM 1 and 3 (CR-05 and AS-01)
EX2 - Experience in providing administrative or operational or client service support services
STREAMS 2 and 4 (AS-02)
EX3 - At least one year full-time* experience in providing administrative or operational or client service support services
Full-time is defined by a working week of at least 30 hours.
Administrative support services may include the performance of tasks such as managing the daily agenda of a manager, planning or coordinating meetings, preparing documents or reviewing for accuracy, coordinating incoming and outgoing correspondence, filing, writing minutes of meetings, preparing spreadsheets and collating data, etc.
Operational support services may include the performance of tasks such as preparing forms, data entry, preparing and reviewing reports or other documents, filing, and drafting correspondence in operational environments such as registrar service, finance, administration, security, human resources, case management, or other areas.
Administrative or operational support services are also defined as providing support to someone else.
Client service may include tasks such as processing customer requests, scheduling services, requesting payments, processing refunds, providing information on products / services, troubleshooting issues, inquiring about client satisfaction, etc.
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
Note : the following are asset criteria. A qualified candidate may be offered a position even though they do not meet any or all of the asset qualifications.
ASSET EDUCATION
ALL STREAMS
AED1 - A COLLEGE or VOCATIONAL diploma* obtained from a recognized institution in a job-related field
Examples of acceptable diploma : Office Management, Office Administration, Secretarial Studies, Human Resources Management Support, etc.
Examples of non-admissible diploma : Bachelor's degree in administration, Master's degree in international relations, etc.
AED2 - A diploma or certificate from a program related to law support services (e.g. legal assistant, law clerk, paralegal assistant program or an equivalent program) from a recognized institution
NOTE : Individuals who will complete their academic program by June 30, may apply. Proof will be required later in this process.
ASSET EXPERIENCE
ALL STREAMS
AEX1 - Three years experience or more in providing administrative or operational support services
AEX2 - Experience in manipulating data in MS Excel
AEX3 - Experience with financial and administrative software such as SAP, Salary Forecast Tool, CCM, Oracle or Visio
AEX4 - Experience in maintaining and reporting on up-to-date financial data such as preparing budget tracking document
AEX5 - Experience in planning and organizing travel arrangement and making travel claims
AEX6 - Experience in using Human Resources software such as PeopleSoft, HRMS
AEX7 - Experience in tracking and processing payments
AEX8 - Experience in contractual or agreement administration
AEX9 - Experience in providing advice or recommendations to clients
AEX10 - Experience with grants and contributions
AEX11 - Experience in the application of Government of Canada contracting policies
AEX12 - Experience in the application of sections 32, 33 and 34 of the Financial Administration Act
AEX13 - Experience in providing legal and administrative support services within a departmental legal services unit
AEX14 - Experience in a human resources discipline such as staffing, classification, compensation, or labour relations
STREAMS 3 and 4
AEX15 Experience working in an administrative position in a Canadian diplomatic mission abroad (including as a locally engaged staff)
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
BILINGUAL - IMPERATIVE
STREAMS 1 and 2
Bilingual - Imperative (BBB / BBB), (CBC / CBC)
STREAM 3
Bilingual Imperative (BBB / BBB)
STREAM 4
Bilingual Imperative (CBC / CBC)
COMPETENCIES
ALL STREAMS
CO1 - Ability to communicate effectively orally and in writing
CO2 - Ability to analyze complex information
CO3 - Ability to work in a team*
CO4 - Judgement*
CO5 - Client focus*
CO6 - Integrity and Respect
CO7 - Resiliency and adaptability
CO8 - Ability to perform well under stress and within tight deadlines.
CO9 - Reading*
CO10 - Document use*
CO11 - Numeracy*
These criteria will be assessed during a multiple choice exam
STREAM 3 and 4
CO12 - Intercultural Proficiency
CO13 - Judgement within a Global Context
CO14 - Planning and organizing
The following may be applied / assessed at a later date (may be needed for the job)
Note : the following are asset knowledge and competencies criteria. A qualified candidate may be offered a position even though they does not meet any or all of the asset qualifications.
ASSET KNOWLEDGE
ALL STREAMS
AK1 - Knowledge of the Treasury Board Secretariat guideline on travel and hospitality expenditures
ASSET COMPETENCIES
ALL STREAMS
ACO1 - Initiative*
ACO2 - Reliability
These criteria will be assessed during a multiple choice exam
STREAM 4
ACO4 - Protocol and Etiquette.
Selection may be limited to members of the following Employment Equity groups : Aboriginal persons, persons with disabilities, visible minorities, women
ORGANIZATIONAL NEEDS
Global Affairs Canada is committed to having a skilled and a diversified workforce representative of the population we serve.
In support of this objective, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups : Aboriginal peoples, persons with disabilities, members of visible minorities, and women.
OPERATIONAL REQUIREMENTS
ALL STREAMS
Depending on the position to staff, operational requirements could apply such as :
Be willing and able to travel.
Conditions of employment
Secret security clearance - Conditions of employment
ALL STREAMS
Secret security clearance
Top Secret security clearance for rotational positions (Streams 3 and 4) and some non-rotational positions at the Head office.
Depending on the position, must be willing and able to work overtime on short notice.
Global Affairs Canada has adopted a hybrid* work model until further notice.
A hybrid work model is a blend of in-office and telework.
STREAMS 3 and 4
Rotationality is a condition of employment by which the employee agrees to accept assignments to positions anywhere in Canada and abroad on a regular basis and as determined by the department.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.
We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.