Company Description
Works with the Business Operations team to configure, implement and maintain support softwares & business systems (including, but not limited to : Silverware POS, Optimum Control, Open Table / Guest Centre, Moneris, Givex, Triple Seat.
PoE Phone Systems) in our Restaurant, Event and Partner locations.
What's in it for you?
- Competitive salary
- Paid vacation, sick, and personal days
- Health, dental and vision benefits with enhanced mental health coverage
- Discounted gym membership
- Employee Assistance Program
- Group life & disability insurance
- 50% dining discount for all O&B and Freehand locations for you and up to 3 guests
- RRSP matching
- Tuition reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.
Job Description
- Assist the Business Operations team, in coordinating the configuration, preparation, training, implementation and on-going maintenance of business systems and support software applications in new and current operations (including, but not limited to : Silverware POS, Optimum Control, Open Table / Guest Centre, Moneris, Givex, Triple Seat. PoE Phone Systems)
- Coordinate with location managers to review hardware and software needs
- Assist in the creation of menu items, menu’s and other POS configuration
- Assist in developing training materials and work with location managers to develop their teams into proficient users of all support softwares & business systems
- Coordinate with Marketing on new menu roll-outs and special promotions
- Assist in the creation and deployment of training sessions for new users of support softwares & business systems
- Using feedback from end users and management, evaluate and modify training sessions and process documents
- Assist location managers and marketing in compiling POS & inventory data
- Identify areas of opportunity to improve efficiencies of operations with the end users of support softwares & business systems
- Coordinate the purchase and deployment of new devices and maintain hardware inventory records
- Maintain filing systems and office organization
- Ongoing on-site support when required
- General administrative duties such as : data entry, photocopying, scanning, faxing, sending emails
- Other duties as assigned
Qualifications
- 1-3 years working experience in a restaurant operation at a senior / lead server, supervisor or manager level
- End user experience working with Point of Sale Systems, Inventory Control Systems, Open Table, Moneris Payments, or similar softwares
- Knowledge of basic accounting principles
- Practical working knowledge of Microsoft Office applications
- Self-starter, flexible, and able to work independently & occasionally outside regular working hours
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Excellent verbal and written communication skills and professional telephone etiquette
- Superior customer service skills in addition to impeccable personal presentation required
Additional Information
Restaurant Systems Coordinator
PoE Phone Systems) in our Restaurant, Event and Partner locations. End user experience working with Point of Sale Systems, Inventory Control Systems, Open Table, Moneris Payments, or similar softwares. Works with the Business Operations team to configure, implement and maintain support softwares & b...
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