Position Description :
CGI Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management.
We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over professionals and more than 55, customers!
We are looking for a reliable and motivated individual. Are you ready to play a key role?
We are ready for you :
- Never stop learning : we offer a complete, ongoing and paid training on Canadian payroll;
- Work-life balance : a flexible weekday schedule.
- Work environment recognized as one of the best in the Canada (Great Place to Work certified);
- Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies;
- Career development supported by a professional development plan;
- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us;
- Benefits that fit your needs : Flexible insurance plan, telemedicine, and more!
You have to attend a paid full-time training of three weeks.
Your future duties and responsibilities :
On a typical day, you will :
- Connect with clients in with respect to their portfolio to collect payroll data;
- Produce payroll according to client expectations and current payroll legislation;
- Plan and prioritize work to meet service levels and client expectations;
- Provide one-time support to the client during payroll input;
- Follow department policies and procedures;
- Work closely with resources in other pay areas;
- Meet quality standards.
Required qualifications to be successful in this role :
- High school diploma;
- 1 year full-time experience or 2 years part-time experience
- Excellent client service skills;
- Ability to work under pressure, while respecting timelines and with a positive attitude;
- Bilinguism required (French and English)
- Demonstrate versatility and autonomy;
- Confidentiality and thoroughness;
- Demonstrate partnership skills;
- High sense of organization and priorities;
- Knowledge of accounting principles (an asset);
- Good knowledge of Microsoft® Office tools (Word, Excel, PowerPoint).
Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
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Skills :
- Analytical Thinking
- Customer Service & Support