Job Description
Location: Hybrid (3 days per week onsite) Experience Required: 6-8 Years Job Summary We are seeking an experienced Zscaler Engineer / Network Engineer to support the deployment, configuration, and ongoing operations of Zscaler security solutions. The ideal candidate will have hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) and a strong background in network engineering and troubleshooting. Key Responsibilities • Deploy and configure Zscaler services across the network, including ZIA and ZPA. • Provide expert-level support for Zscaler solutions, including complex troubleshooting and root cause analysis. • Troubleshoot connectivity issues and resolve network-related problems. • Monitor Zscaler service performance to ensure optimal operation and availability. • Develop and maintain technical documentation, including configurations, procedures, and support guidelines. • Provide training and knowledge transfer to users and support teams as needed. • Support operational aspects of Zscaler solutions, including incident response and problem management. • Assist with the lifecycle management of network security projects, including new implementations, upgrades, and enhancements. • Collaborate with network engineers, security architects, and cloud teams to ensure successful delivery and support of security initiatives. Required Skills • Strong experience as a Zscaler Engineer and/or Network Engineer. • Hands-on expertise with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). • Experience deploying and configuring Zscaler cloud security services. • Strong troubleshooting and root cause analysis skills. • Experience resolving network connectivity and performance issues. • Knowledge of incident response and problem management processes. • Experience creating and maintaining technical documentation. • Strong collaboration and communication skills. Preferred Skills • Additional experience supporting network security projects, upgrades, and new deployments. • Experience working closely with network, cloud, and security architecture teams. Required Technologies • Zscaler Cloud Security Services • ZIA (Zscaler Internet Access) • ZPA (Zscaler Private Access) • Network Engineering |
Zscaler Engineer – ZIA, ZPA & Network Security • Toronto, ON, ca
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