Warehouse Operations Lead

🚛 Warehouse Operations Lead – Full-Time WMS & 3PL Specialist
Are you a highly organized logistics professional who bridges the gap between technical systems, heavy equipment operation, and people leadership? On behalf of our client, we are seeking a dynamic Warehouse Operations Lead to anchor their Ontario distribution network.

This role requires a true "Lead Hand"—someone who can confidently master and roll out a new Warehouse Management System (WMS), manage multi-site 3PL freight tracking, safely operate specialized forklifts, and foster a highly productive, positive team culture on the floor. If you excel in a fast-paced environment and love driving efficiency, this opportunity is for you.

💼 Position Overview
As the Warehouse Operations Lead, you will be the ultimate floor driver and technical champion for our client's logistics operations. You will manage incoming and outgoing freight across multiple Ontario 3PL fulfillment sites, act as the internal WMS super-user, optimize floor space, and dynamically step into daily floor functions. Combining strong inventory analytics with hands-on material handling, you will lead your team by example to maximize productivity and eliminate operational bottlenecks.

Advantages
Type: Full-time, Temporary Role with a potential of becoming Permanent

The Client: Partner with a progressive, growing organization expanding its footprint across Ontario

Compensation: Competitive salary / hourly rate (commensurate with experience)

Growth: A pivotal role with high visibility, serving as the core implementation leader for new warehouse technologies

Responsibilities
Technical Leadership & 3PL Oversight

- Master the new Warehouse Management System (WMS) inside and out, acting as the internal super-user to train floor staff, build user confidence, and troubleshoot technical gaps.
- Oversee the daily processing, tracking, and seamless organization of incoming and outgoing freight across multiple 3PL fulfillment locations in Ontario.

Workflow Optimization & Inventory Control

- Analyze daily floor workflows to identify operational bottlenecks; actively restructure processes to maximize internal productivity and reduce reliance on temporary general labor.
- Maintain tight inventory control and maximize warehouse layout efficiency across active distribution sites and static stock storage locations.

Hands-On Operations & Team Culture

- Safely and efficiently operate counter-balance forklifts (both propane and electric units) and electric reach trucks to load, unload, and stage cargo as needed.
- Step into various floor functions flexibly based on shifting daily demands—from processing high-volume container shipments to auditing order fulfillment stations.
- Provide clear, constructive, and respectful direction to warehouse personnel. Actively foster a collaborative, non-aggressive team culture focused on shared accountability and safety.

Qualifications
- Strong experience working with Warehouse Management Systems (WMS); prior experience acting as a system trainer, implementation lead, or super-user is highly preferred.
- Proven track record of tracking and organizing freight movements across a distributed, multi-site network.
- Demonstrated ability to evaluate floor workflows, implement lean processes, and drive labor efficiency.

Certifications & Physical Demands

- Valid, current certifications to operate Counter-balance forklifts (Propane & Electric) and Electric Reach Trucks are required.
- Ability to lift heavy cargo safely and adapt to a high-volume, dynamic floor environment.

Leadership & Culture Fit
- You believe in a collaborative, non-aggressive leadership style that builds trust and maintains high accountability without creating tension on the floor.
- You pivot seamlessly from analyzing data and training staff on computers to jumping onto a forklift or auditing a packing line.
- You look at a warehouse floor and naturally see ways to save time, reduce waste, and improve organization.

Summary
If you are a tech-literate logistics lead who loves to optimize processes and knows how to build a great team environment, we want to hear from you. Apply today to join our client's growing operations team!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.