Talent.com
GoodLife Fitness
Customer Service Representative (Motivator) - Pickering Liverpool and KingstonGoodLife Fitness • Pickering, Ontario
Customer Service Representative (Motivator) - Pickering Liverpool and Kingston

Customer Service Representative (Motivator) - Pickering Liverpool and Kingston

GoodLife Fitness • Pickering, Ontario
30+ days ago
Salary
CA$18.60 hourly
Job type
  • Part-time
Job description

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $18.60. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $15,000 - $16,900 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

Create a job alert for this search

Customer Service Representative (Motivator) - Pickering Liverpool and Kingston • Pickering, Ontario

Similar jobs

Retail Store Supervisor

SaversAjax, ON, CA
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

 • Promoted

Management Trainee

Enterprise HoldingsUxbridge, ON, CA
Permanent

Start your career with Enterprise Mobility! We’re.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can coun... Show more

 • Promoted

Retail Team Leader - Operations & Customer Service

DollaramaOshawa
Full-time +1

A popular retail chain is hiring an Assistant Team Leader in Oshawa, Ontario.This role is available as both full-time and part-time, depending on your availability.Responsibilities include assistin... Show more

 • Promoted

Apply to Pickering

Farm Boy Inc.Pickering, ON, CA
Full-time

If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Oshawa, Canada
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote PanelistsPart-Time Focus Group Participants - Remote Work From Home (Up To $850/Week)Description:Our company is seeking indi... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausBrock, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBrock, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifeoshawa, on, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Warehouse Receiver & Picker — Fast-Paced, Customer-Focused

Northern FitnessWhitby, Durham Region, CA
Full-time

A fitness equipment supplier in Whitby is looking for a Warehouse Receiving & Customer Pickup Associate.This role is essential to enabling efficient warehouse operations, including unloading shipme... Show more

 • Promoted

Retail Store Management – Pickering Town Ctr(Sirens)

YM IncPickering, ON, CA
Full-time +1

Toronto in 1975, under the name Stitches.Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, U... Show more

 • Promoted

Retail Supervisor

SaversWhitby, Durham Region, CA
Full-time

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more

 • Promoted

front of the house manager

Ontario Trillium FoundationScugog
Full-time

Simcoe Street, Port Perry, ON, CA, L9L 2C8.A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly.Their duties include evaluating ... Show more

 • Promoted

Team Lead Optical Care in Pickering

LuxotticaPickering, ON, CA
Full-time

Lead the customer service charge as a Team Lead at LensCrafters in Pickering, ON.Bring your licensed expertise to a dynamic environment focused on improving optical care and customer experiences.As... Show more

 • Promoted

Work At Home Focus Group Panel. Call Centre Agent Experience Not Required

ApexFocusGroupWhitby, Durham Region, CA
Remote
Part-time

We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer research studies.These may include online in... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingBrock, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupOshawa, Ontario, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Start as a Management Trainee in Uxbridge

Enterprise HoldingsUxbridge, ON, CA
Full-time

Kickstart your career with Enterprise Mobility as a Management Trainee in Uxbridge.This role focuses on mastery in customer service, sales, and operations from day one.The Management Trainee progra... Show more

 • Promoted

Shift Supervisor - Store 04414, Liverpool And 2

StarbucksPickering, Canada
Full-time

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts.As a team lead, you will deploy partners and delegate tasks to create the St... Show more

 • Promoted

Customer Service Representative

BMOWhitby, Durham Region, CA
Full-time

Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work... Show more

 • Promoted

Wireless Sales Representative

The Mobile ShopAjax, ON, CA
Full-time

Join us at The Mobile Shop located inside Real Canadian Superstore!.Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc.Canada’s leading wirele... Show more