Transfer Administrator

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

The responsibility of the Transfer Administrator is to ensure the efficient transfer of client account assets either “in kind” or “in cash” to CI Investment Services (CIIS) or from CIIS and doing so in a manner that meets all industry guidelines and deadlines. Furthermore, it is the duty of the Transfer Administrator to ensure each Registered Transfer request is accompanied with the appropriate provincial and/or federal documentation, relating to account transfers.

This role is responsible for the completion of all registered and non-registered account transfers; which include investments in Mutual Funds, stocks, bonds, money market positions (GIC’s) and cash transfers into CIIS.

WHAT YOU WILL DO

• Complete the movement of assets from other financial institutions into CIIS and assets from CIIS to external institutions.
• Ensure Manual Transfer requests / documentation is received in good order; signature guarantee the request and initiate the Transfer to the relinquishing institution.
• Complete Automated “Transfer In” and “Transfer Out” requests that flow through the Account Transfer Online Notification (ATON) system via the Canadian Depository System (CDS) by initiating or accepting the request on ATON within IIROC regulated deadlines.
• When necessary, research and input ISIN, cusip or Mutual fund codes on CDS/DTC and advise internal settlement department to release and segregate assets from appropriate depository.
• Follow-up on all outstanding Transfers IN requests that have aged at the 10; 15 and 20 business day timelines.
• Ensure all residual amounts are handled effectively allowing for account status to be closed.
• Communicate with external parties to confirm whether assets being received or delivered are permitted to be held, and that standing settlement instructions are acceptable prior to executing the Transfer IN / OUT.
• Complete and submit to relinquishing Trustees various registered transfer documentation relating to Locked IN Plans as well as RESP Plans which include Locked IN Agreements; RESP Transfer Forms A – B and C. Communicate with the Registered Products Team to ensure we fulfill CRA requirements prior to the delivery or receipt of registered assets.
• Research inquiries submitted by our Support team or Account Opening Help Desk (AOH) specific to pending Transfer IN / OUT requests received for processing within established SLAs.
• Manage internal email box (VB Transfer) to ensure all inquires are handled within the established service level expectations.
• Process cheques received relating to Transfer IN requests by depositing monies into the client account and update client notes section of assets received.
• Navigate and understand the DTC,CDS, terminals to help execute Transfer request. Keep up to date with any industry updates through portal notices around: depository platform changes, regulations and various status updates and availability of a wide variety of investments. Ensure such information is shared with internal and external parties as part of completing the Transfer process.
• Work on other ad-hoc duties / projects as needed (such as filing, assisting other functions within Operations as needed, etc.)

WHAT YOU WILL BRING

• Minimum of 3+ years’ work experience in similar role or within financial services industry.
• Highschool diploma or equivalent; post-secondary education in Finance or Accounting, or a related field an asset.
• Completion of Canadian Securities Course (CSC), IFIC Mutual Funds Course, and/or other related industry education would be an asset.
• Must have a solid understanding of Mutual Fund or securities basics.
• Proficient with Microsoft Office applications, specifically Word, Excel, Access and Outlook.
• Strong working understanding of following: Canadian Depository for Securities (CDS), Canadian Derivatives Clearing Corporation (CDCC); National Securities Clearing Corporation (NSCC); Depository Trust Company (DTC).
• Excellent organization and planning skills.
• Excellent communication (written and oral) and interpersonal skills.
• Able to work well under pressure with demanding workloads in a deadline-oriented environment.
• Able to take initiative and work independently or in a team environment
• Flexibility to work on varied projects and assignments outside of daily assigned tasks
• High degree of accuracy and attention to detail.
• Ability to research issues and analyze information to problem solve issues.
• Must be flexible and able to work overtime during specific seasonal busy periods (i.e. Year End, RSP season).

This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $34,320 to $58,500. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.