Insurance Administrative Manager

The Opportunity

Are you looking for a caring, collaborative, highly passionate workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most progressive MGA in the country?

We invite you to read on.

If you have previous management and underwriting experience and are looking for a new challenge, we would love to hear from you.

We are currently looking for an Administrative Manager / Underwriter to oversee our growing municipal style national program and economic development opportunities.

Reporting to the CEO and the Underwriting Committee, you will manage the administration and underwriting of the program in guiding and training our team and making underwriting decisions for new and renewal business.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid job opportunity.

• What you will do;
• Manage a team of administrators and underwriters who proactively seek renewal and new account opportunities.
• Identify new growth opportunities with key brokers
• Ensure that accounts are qualified and meet the organization's appetite, while balanced with sound business opportunity.
• Alongside underwriters and other teammates, make brokers / customers and on-sight calls with a well-planned and well-prepared purpose.
• Oversee negotiations of Terms & Conditions and help to close deals.
• Ensure cross-sell within areas of responsibility to increase product density with the account.
• Provide continuous coaching on best practices.
• Mentor staff to develop strong broker and client networks as related to the niche we serve
• Monitor Sales Pipeline and Production Metrics of team.
• Calculate Target Price accurately by utilizing underwriting tools appropriately.
• Identify market trends and coverage's exposures that may impact business results. Work with actuarial to ensure a proper rate / price structure.
• Manage relationships with producers by conducting line of business, book of business, class and segment analysis to ensure profitability and growth.
• Market company products and services through brokerages and communities.
• Support development and maintenance of agent / broker relationships to achieve profitable growth, market share, product mix, new business and account retention.
• Improve customer relations, profitability and productivity by continually analyzing new business, loss ratio, expense ratio, loss frequency, agency distribution, product mix to determine its impact on other business units.
• Review agency books of business as well as profit / growth results and trends to recommend and implement action plans.
• Be a team player in helping and leading on projects designed to achieve risk management goals

Job Qualifications - What you bring to the table

• High School Diploma or Equivalent and 5 or more years of experience in the Public Management Liability Underwriting / Financial Institutions or Market Facing area
• High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area
• 2 or more years of management experience

Preferred :

• Post-secondary degree or diploma in economics, finance, commerce, or a related field or equivalent experience
• Minimum 7 years’ experience in underwriting
• Proven experience in coaching, mentoring or leading others
• Experience with operations supervision, including resource management, work scheduling and goal setting, responsibilities
• Solid experience in managing budgets
• Proven track record in a high-volume client environment with strong focus on customer service
• Managing a portfolio of insurance policies that are services across Canada and related to municipal activites and operations
• Proficient in conducting risk assessments, analyzing insurance applications and delivering valuable guidance to our brokers.

o Verbal and written proficiency in the English language is required in order to facilitate communication with internal and external key stakeholders.

Our Culture

we are proud of the work we do and who we do it for. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB).

We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live, work and represent.

Our DIEB initiatives are creating an environment where everyone feels welcome.

• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being and offer a comprehensive health / benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. All employees receive a minimum of three weeks of vacation per year to do just that.
• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society we make through our programs and risk management services, we must also give back to our communities through our talent, time and resources.
3 days ago