Senior Training Specialist

We are seeking a Training Specialist with expertise in mission-critical communications to lead the provincial rollout of a high-profile technology system. This role involves delivering hands-on instruction and digital learning to 9,000+ end-users and key stakeholders across 22+ locations in Ontario. You will act as a province-wide resource, ensuring that specialized staff are proficient in using essential radio and telecommunications equipment that supports 24x7 mission-critical operations.

Pay Rate: $350.46- $389.52/diem


Advantages
- Provincial Reach: Gain unparalleled experience managing a complex, large-scale technology rollout across diverse geographic regions in Ontario.

- Strategic Visibility: Act as a key province-wide resource, representing the project on various technical and instructional committees.

- Stable Engagement: Participate in a multi-year project with a clear path for contract extension and professional growth.

- Dynamic Leadership: Provide technical and instructional direction to a massive user base, shaping the way critical teams interact with new technology.

Responsibilities
- Instructional Delivery: Lead hands-on training, interactive demonstrations, and e-learning sessions for both technical and non-technical users.

- Strategy & Planning: Document and deliver comprehensive training strategies and customized plans for individual regional centres, accounting for their unique operational needs.

- Content Development: Design and develop high-quality training materials, integrating future-state business processes with vendor-provided technical documentation.

- Performance Evaluation: Monitor, grade, and document participant performance through written and practical examinations; recommend remedial training as necessary.

- Field Support: Assist in provincial network coverage testing and site-to-site testing to ensure the technology is ready for live operational use.

- Leadership: Provide technical direction to students and staff by scheduling assignments, clarifying practices, and ensuring all project timelines are met.

- Travel: Travel extensively across Ontario (including Guelph, Hamilton, Sudbury, Vaughan, and other sites) to provide onsite support and instruction.

Qualifications
Core Experience: 5+ years of experience as a professional Trainer, specifically delivering large-scale technology strategies in operational or critical service environments.

Technical Domain: Demonstrated experience with Public Safety Radio Networks, telecom systems, and specialized dispatch technologies.

Knowledge Base: Familiarity with Radio/Telephone systems, GIS, spatial mapping concepts, and Automated Vehicle Locators (AVL).

Training Management: Proven ability to create and manage complex project schedules and province-wide training rollouts.

Communication: Exceptional verbal and written communication skills; ability to articulate complex technical concepts to audiences ranging from entry-level users to senior executives.

Industry Background: (Asset) Experience in a 24x7 critical environment or large-scale infrastructure operations.

Licensing: Must possess a valid Ontario Class ‘G’ driver’s license (or equivalent) and be prepared for frequent, extended travel throughout the province.

Summary
If you're interested in the Training Specialist role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.