Project Manager

Job Title: Project Manager
We are seeking a seasoned Project Manager to lead a high-priority, multi-year capital initiative focused on modernizing enterprise communications. This role involves transitioning from legacy on-premises Unified Communications (UC) infrastructures to a sophisticated, cloud-based solution. The successful candidate will navigate a complex environment to deliver an implementation roadmap for telephony migration while ensuring current systems remain supported through critical upgrades.

Position Details
Quantity: 1

Duration: 1 Year (with a potential 1-year extension)

Work Model: Hybrid (3 days per week on-site in Toronto)

Schedule: 7 hours per day, 5 days per week (Standard Business Hours)

Advantages
Strategic Impact: Lead a priority digital transformation project that directly reduces ongoing operational costs and modernizes enterprise infrastructure.

Modern Workspace: Enjoy a balanced hybrid work environment based in the heart of downtown Toronto.

Professional Growth: Manage a complex, multi-site portfolio involving cutting-edge cloud and networking technologies.

Stability: Long-term contract duration with a clear path for extension.

Responsibilities
Key Responsibilities
Project Leadership: Lead and manage all stages of the project lifecycle, from initial charter and scoping to execution and decommissioning of legacy infrastructure.

Strategic Planning: Develop detailed implementation roadmaps for transitioning from on-premises PBX (VoIP) to modern cloud telephony, including softphones, paging systems, and automated tools.

Financial & Resource Management: Oversee project budgets, provide financial management for procurements, manage contract negotiations, and supervise assigned internal and external technical staff.

Lifecycle Management: Manage the upgrade of current UC platforms to version 15 to ensure operational continuity while planning the long-term migration to the cloud.

Stakeholder Engagement: Negotiate with executives, senior management, and partners to align competing priorities and report on progress, risks, and milestones.

Procurement & Governance: Prepare formal contractual documents (RFP, SOW, SLA) and ensure all project protocols adhere to the Project Management Institute (PMI) Code of Ethics and corporate standards.

Risk & Quality Control: Maintain RAID logs, manage change requests, and implement quality assurance procedures to ensure projects remain within scope, budget, and schedule.

Qualifications
Education: Post-secondary education in Computer Science or a related discipline, or an equivalent combination of education and experience.

Certification: Project Management Professional (PMP) certification in good standing.

Experience: Proven track record managing large-scale IT projects in complex, multi-departmental environments, specifically focusing on telephony and collaboration infrastructure (VoIP, SIP-based calling, Cisco UC, and Microsoft Teams).

Technical Knowledge: Deep understanding of cloud-based UC systems (Direct Routing, Operator Connect), networking architecture (VPN, Session Border Controllers, MPLS), and security devices (Cisco ASA/Firepower, Palo Alto, Fortinet).

Communication: Exceptional skills in presenting technical status updates to executive-level stakeholders and managing diverse technical teams.

Tools: High proficiency in Microsoft Project and other standard project management software.

Summary
Summary
If you're interested in the Technical Analyst role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.