JOB DESCRIPTION
Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.
When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.
It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
We’re looking for Accident Benefits Claims Representatives to join our growing team!
What you'll do here :
- Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable
- Communicate in a timely and respectful manner with customers, claimants, lawyers and insurers to settle claims and report findings and settlements
- Conduct investigations and identify additional information such as medical examinations, customer medical or employment history as required to clarify and / or justify a claim
- Ensure all cases are clearly documented and meet our legislative requirements
- Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness
What you bring to the table :
- 1+ years of claims adjusting experience required (Auto, Property, Accident Benefits, Total Loss, Casualty, Specialty)
- Accident Benefits claims handling is preferred
- Alignment with IFC company organizational values
- Medical knowledge is an asset
- Working toward the Chartered Insurance Professional (CIP) designation is an asset
- Have a strong ability to multitask and thrive in a fast paced environment
- Demonstrate strong negotiation and decision-making skills
- A critical thinker when it comes to approaching complex problems in time-sensitive situations and with minimal supervision
- A skilled communicator, allowing you to foster favorable business relationships
- Have a keen ability to listen to others with the goal of gathering information, allowing you to efficiently evaluate a situation
- Go above and beyond for our customers and your colleagues because you truly want to make a difference
- Have strong desk management and organizational skills
- Excellent written and verbal communication skills
Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity :
$44,.00 - $66,.00
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
Sr Representative, Claims- Accident Benefits
Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims . Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insuran...
Accident Benefits Claims Representative
Accident Benefits Claims Representatives. Accident Benefits claims handling is preferred. Auto, Property, Accident Benefits, Total Loss, Casualty, Specialty). Communicate in a timely and respectful manner with customers, claimants, lawyers and insurers to settle claims and report findings and settle...
Sales Representative - Network Security
Sales Representative - Network Security. Identify new sales opportunities and assist with sales initiatives. Forecast and achieve monthly sales targets for network security solutions. High school diploma required; post-secondary education in sales/marketing preferred. ...
Work From Home - Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...
Consumer Sales Representative
TELUS and it's Premier Vendor Partner are looking for several driven and motivated Sales Representatives to join our growing sales team in Burnaby, BC. TELUS Consumer Sales Representatives. Working with TELUS' Premier Vendor Partner, Sales Representatives are responsible for:. Promoting TELU...
Data Entry Clerk Work From Home - Part Time Focus Group Panelists
Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists. Data entry clerk experience is not necessary. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Data Entry experience ne...
head cashier
Education: No degree, certificate or diploma.Experience: Experience an asset.Supervise staff (apprentices, stages hands, design team, etc.Hire and train or arrange for training of staff.Authorize return of merchandise.Resolve issues that may arise, including customer requests, complaints and supply ...
Claims Advisor
The Claims Advisor acts as an ambassador for Acera clients who have experienced a personal or business loss. Team members work collaboratively with clients and insurance companies to help simplify the claims process and exceed client’s expectations by helping to remove anxiety and settles claims qui...
Senior National Claims Specialist
Our National Claims Operations team is looking for an experienced Senior National Claims Specialist to join our highly respected team. Our ideal candidate will be an expert in claims examining, including monitoring claims in legal proceedings, negotiating and settling claims, as well as providing su...
Financial Security Advisor, Insurance
As an accredited Life & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions. We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC In...