Quality Assurance (QA) Analyst
Tell us what’s wrong with our software! You’ll explore new features and improvements, be in charge of finding bugs, suggesting improvements, and help ensure that it meets user needs.
Your detail-oriented mind will discover problems, your technical skills will help in getting to the bottom of issues, and your interpersonal skills will help in coordinating work and clarifying issues.
Responsibilities
- Perform exploratory software testing on changes in our desktop, web, and mobile apps, checking from user interface details to the nuances of complex business calculations.
- Work closely with our product managers, developers, and designers to ensure that we’re both building the right thing, and building the thing right.
- Track down bugs and problems at any level of a complex software architecture.
- Communicate clearly and concisely with customer-facing teams and customers to track down problems, and verify that they are fixed.
- Managing the pre-release testing processes, including checking on automated tests, manual testing as needed, and coordinating with other teams.
- Make the call to defer a release if it’s not ready.
- Continually work towards improving our QA systems and processes.
Requirements
- 1+ year of technical experience in a software company, or a bachelor’s degree in computer science or a related field.
- Experience digging into logs and SQL databases to get to the root of the problem
- Quick and enthusiastic learner of new technologies
- Strong communication and interpersonal skills, especially in written format
- Strong analytical, logical, and quantitative skills for tracking down bugs
- Disciplined, skeptical and methodical mindset
- The drive and courage necessary to ask challenging questions and work with multiple people to push for change
Nice to have (but not necessary)
- Knowledge of the software development life cycle, testing strategies, tools, and QA methodologies
- Experience with small business inventory management
- Some ability to write program code
- Bonus points if you find any bugs in this job posting ;)
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