Technical SupportRepresentative
Thisis an open role within our client s Cybersecurity team in theinsurance industry focusing on Identity and Access Management (IAM)Access Provisioning.
We seek an experienced and dedicatedprofessional to support secure access management practices ensuringconfidentiality and integrity while collaborating with bothinternal and externalteams.
Whatis in it foryou :
Hourly salary of $32.
6monthcontract.
Fulltime position : 37.50 hours per week.
Enjoy theflexibility of hybrid work.
Joina passionate and inclusive team ofprofessionals.
Responsibilities :
Manage the lifecycle of employees contractors thirdparty users andbrokers through onboarding access changes andoffboarding.
Perform useradministration across various systems and applications includingActive Directory ISAM LDAP and other businessfacingapplications.
Support IT auditrequirements fulfilling compliance needs for Internal / ExternalAudits collecting and reviewing evidence and creating remediationplans where applicable.
Ensuretimely resolution of service requests meeting SLAcommitments.
Contribute toIAMrelated projects following the full project lifecycle concerningAccess Management and BrokerSanctioning.
Develop and refineprocesses to align procedures with enterprise governance risk andcompliance programs.
Maintainoperational processes and procedures in alignment with SecurityPolicies and Auditrelatedcontrols.
Identify opportunitiesfor process improvements including automation to enhance efficiencyand customer servicequality.
Whatyou will need tosucceed :
Bachelor s degree in computer science or equivalent academiccertification.
ITIL and ISC(2)certification would beadvantageous.
1 year of Identityand Access Management experience within a financial or insuranceinstitution.
Solid understandingof Identity Management principles including Least PrivilegeSegregation of Duties Confidentiality andIntegrity.
Handson experiencewith Access Management technologies particularly SailPoint IdentityManagement tools Active Directory LDAP IBM Security Access ManagerPrivileged Access Management andCyberArk.
Strong oral and writtencommunication and collaboration skills with the ability toeffectively communicate technical requirements to nontechnicalbusiness partners.
Exceptionaltimemanagement and selfmanagement skills with the ability toprioritize tasks and work independently to meetdeadlines.
Proactiveownershipdriven approach to work with the ability to function wellas part of a team of Provisioning Analysts sharing knowledge andexperience.
WhyRecruitAction
RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.
Only candidates who match hiring criteria will becontacted.
AVICJP
Amazing Charts Technical Support Representative-1
Monitors and answers incoming support calls, chats, and emails. Use remote login tools to assist clients with technical and product questions. Creates and provides support documentation. ...
Technical Support Representative
Support IT auditrequirements fulfilling compliance needs for Internal/ExternalAudits collecting and reviewing evidence and creating remediationplans where applicable. RecruitAction (agency permit: AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seek...
Technical Support and Service Representative
The Technical Support and Service Representative (TSSR) provides customer-facing support, and is key to creating a stellar customer experience. Technical Support and Service Representative. This position will primarily be supporting Core Lab equipment (chemistry and immunochemistry). They are a very...
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...
Senior Technical Solution Specialist, Community Maps | Spécialiste principal(e) des solutions technologiques, cartes communautaires
Esri Canada has an exciting opportunity for a Senior Technical Solution Specialist supporting the Community Maps Program. As the Community Maps Senior Technical Solution Specialist, you will play a key part in expanding the adoption and engagement of the Community Map of Canada Program. Senior Techn...
Technical Sales Representative (HVAC)
Our client is looking for a Mandarin speaking technical sales specialist. They are looking for an ambitious, self driven, B2B sales rep that understands selling HVAC products to residential HVAC contractors in the GTA (with the potential of growth). ...
Customer Service Sales Representative
Currently, we're hiring customer service sales representatives to represent. Gain customer service experience and sales skills. Experience in customer service/sales is great - but not required. Customer service, fundraising, sales, canvassing, retail, brand ambassadors, marketing. ...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Technical Support Engineer
The candidate willprovide technical support to current and prospective clients, contribute to thedevelopment of self-help content, and provide technical support related tocompany IT systems. Investigate and resolve technicalsupport issues prior to escalation. Provide pre-and post-sales technicalsupp...