Technical SupportRepresentative
Thisis an open role within our client s Cybersecurity team in theinsurance industry focusing on Identity and Access Management (IAM)Access Provisioning.
We seek an experienced and dedicatedprofessional to support secure access management practices ensuringconfidentiality and integrity while collaborating with bothinternal and externalteams.
Whatis in it foryou :
Hourly salary of $32.
6monthcontract.
Fulltime position : 37.50 hours per week.
Enjoy theflexibility of hybrid work.
Joina passionate and inclusive team ofprofessionals.
Responsibilities :
Manage the lifecycle of employees contractors thirdparty users andbrokers through onboarding access changes andoffboarding.
Perform useradministration across various systems and applications includingActive Directory ISAM LDAP and other businessfacingapplications.
Support IT auditrequirements fulfilling compliance needs for Internal / ExternalAudits collecting and reviewing evidence and creating remediationplans where applicable.
Ensuretimely resolution of service requests meeting SLAcommitments.
Contribute toIAMrelated projects following the full project lifecycle concerningAccess Management and BrokerSanctioning.
Develop and refineprocesses to align procedures with enterprise governance risk andcompliance programs.
Maintainoperational processes and procedures in alignment with SecurityPolicies and Auditrelatedcontrols.
Identify opportunitiesfor process improvements including automation to enhance efficiencyand customer servicequality.
Whatyou will need tosucceed :
Bachelor s degree in computer science or equivalent academiccertification.
ITIL and ISC(2)certification would beadvantageous.
1 year of Identityand Access Management experience within a financial or insuranceinstitution.
Solid understandingof Identity Management principles including Least PrivilegeSegregation of Duties Confidentiality andIntegrity.
Handson experiencewith Access Management technologies particularly SailPoint IdentityManagement tools Active Directory LDAP IBM Security Access ManagerPrivileged Access Management andCyberArk.
Strong oral and writtencommunication and collaboration skills with the ability toeffectively communicate technical requirements to nontechnicalbusiness partners.
Exceptionaltimemanagement and selfmanagement skills with the ability toprioritize tasks and work independently to meetdeadlines.
Proactiveownershipdriven approach to work with the ability to function wellas part of a team of Provisioning Analysts sharing knowledge andexperience.
WhyRecruitAction
RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.
Only candidates who match hiring criteria will becontacted.
AVICJP
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...
Technical Support and Service Representative
The Technical Support and Service Representative (TSSR) provides customer-facing support, and is key to creating a stellar customer experience. Technical Support and Service Representative. This position will primarily be supporting Core Lab equipment (chemistry and immunochemistry). They are a very...
Amazing Charts Technical Support Representative-1
Monitors and answers incoming support calls, chats, and emails. Use remote login tools to assist clients with technical and product questions. Creates and provides support documentation. ...
Technical Support Representative
Support IT auditrequirements fulfilling compliance needs for Internal/ExternalAudits collecting and reviewing evidence and creating remediationplans where applicable. RecruitAction (agency permit: AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seek...
technical support representative
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...
Information Technology Support Analyst
We are seeking an IT support analyst to assist in developing a larger virtual desktop experience. The candidate will also work with internal support areas, business technical support teams, and external vendors. Provide 1st level consultation requests and support. ...
Technical Sales Representative
Title for the Position: Technical Sales Representative. With our humble beginnings as a small company in the Georgian Bay area we have, with the incredible work of our sales representatives, we have expanded our recruitment efforts into Alberta, Quebec, and most of Eastern Canada!. With our humble b...
Technical Sales Representative (HVAC)
Our client is looking for a Mandarin speaking technical sales specialist. They are looking for an ambitious, self driven, B2B sales rep that understands selling HVAC products to residential HVAC contractors in the GTA (with the potential of growth). ...
Customer Service Representative
F0B7; Customer service – service dispatchers use excellent customer service skills to speak with customers, answer incoming phone calls, manage customer problems, and address customer complaints. F0B7; Maintain Customer Files by adding customer information to digital systems and log informatio...
Technical Sales Representative
We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. Assist Exclusive Brand customers with troubleshooting product related technical issues. Coordinate in the field service calls including sch...