Travel Jobs in Toronto, ON

Travel Designer

At The Pelican Club, we are expert luxury travel planners that design personalized experiences for members, with exceptional service. Working with our experts on the ground in destinations across the globe, we showcase the unique and the wonderful, tailored exactly to how our members like it.

The Travel Planner is a key role in the company; as you will be learn how to curate luxury travel and go beyond traditional realms of travel planning. Our Travel Planners provide personalized planning and tailor itineraries according to our members’ preferences, unlocking access to coveted accommodations, dining experiences, events and more.

A day in the life of an employee with The Pelican Club is dynamic and varied, consisting of everything from liaising with members and suppliers to researching, learning and solving problems and ultimately creating unique itineraries to all corners of the world.

Responsibilities

• Correspond with UHNW clients via email, text, phone and in person.
• Research destination, culinary and activity recommendations that suit the client, budget and trip style.
• Build relationships and correspond directly with key suppliers to check rates and availability, manage reservations, special requests, and payments.
• Book, design and finalize detailed itineraries, ensuring all documentation is presented in The Pelican Club style.
• Enter data into CRM (feedback, reports, account / client info etc.)
• Monitor and report on booking progress, confirm and re-confirm bookings for on trip clients .
• Issue member invoices and track trip payments.
• Be on call for clients and last minute changes as and when needed (odd hours expected)
• Perform any and all duties as requested by the Employer that are reasonable.

This role will be primarily office work with the option of some time remote and travel is highly encouraged. Candidate must be a self starter and take initiative to complete tasks and help grow the business. Work deadlines must be met. The employee is responsible for managing their own time and work ethic.

Requirements

• Bachelor’s degree and 1+ years related experience in the travel / hospitality industry, in a client facing role.
• A strong sense of curiosity to learn about and explore the world.
• Excellent organizational skills with a proven track record of balancing multiple assignments and changing priorities while completing all tasks to a high standard.
• Outstanding verbal and written communication skills, with ability to present, persuade and communicate effectively.
• Excellent attention to detail and an instinct for managing complex logistics
• Strong work ethic; someone who identifies opportunities to take on more and is not bothered working after hours when the need arises
• Proactive and resourceful; an intuitive problem-solver
• Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
• Ability to speak multiple languages will be highly regarded
• Extensive international travel experience and knowledge will be highly regarded

Compensation

• Compensation will be competitive and based on experience
• Annual travel opportunities for FAM trips and to Trade Shows
• Benefits are subject to change without notice.

To apply, please send your resume, and a note telling us about you to : [email protected]

Note : not all applications will receive a reply. Those under consideration will be contacted. Thank you!