Travel specialist Jobs in Toronto, ON

Are you passionate about learning and development? Do you love crafting creative training experiences that help teams grow and thrive?

We’re looking for a Bilingual Learning Specialist to join a dynamic, people-focused organization in the travel industry. This is a fully remote position where you’ll have the chance to shape learning journeys, bring fresh ideas to life, and make a real impact across customer-facing teams.

What We Offer :

Salary : $50,000 – $55,000, based on experience

Schedule : Flexible daytime hours (EST), aligned with business needs

Location : Work from anywhere in Canada – 100% remote

Hours : 40 hours / week (including breaks)

Advantages

Why You’ll Love This Role

Work-Life Balance – Enjoy the freedom and flexibility of working from home

Make a Real Impact – Help shape employee development and boost team performance

Creative Autonomy – Design engaging, innovative training programs with room to explore new ideas

Supportive Culture – Collaborate with passionate, driven professionals in a positive and inclusive environment

Growth Opportunities – Join a company that values continuous learning and internal career development

Diverse & Inclusive Workplace – We embrace and celebrate diversity in all its forms

What We Offer :

Salary : $50,000 – $55,000, based on experience

Schedule : Flexible daytime hours (EST), aligned with business needs

Location : Work from anywhere in Canada – 100% remote

Hours : 40 hours / week (including breaks)

Vacation : 2 weeks of paid vacation in the first year

Benefits : Comprehensive health coverage (medical, dental, vision) at 100% employer-paid

Benefits Activation : Coverage starts upon hire – no waiting period

Sick / Personal Days : 5 paid days per year

Wellness Support : Access to an Employee Assistance Program (EAP)

Responsibilities

Key Responsibilities :

Identify learning needs and create impactful training plans tailored to customer experience / call center teams

Develop engaging curriculum and training materials (guides, manuals, job aids)

Facilitate live virtual training sessions and coaching via phone or video

Monitor learner performance and provide feedback to enhance skill development

Continuously improve training programs based on results and participant input

Partner with subject matter experts and team leaders to deliver results-driven learning solutions

Coordinate logistics, schedules, and communications for smooth training delivery

Qualifications

What You Bring :

2–3+ years of experience in training delivery, ideally within the travel industry, customer service, or call center environments, with a solid understanding of industry-specific processes, certifications, and GDS system such as Amadeus

Strong expertise in curriculum development, virtual facilitation, and adult learning principles

Certification in Adult Education, Instructional Design, Training & Development, or Communications (asset)

Familiarity with eLearning tools and current L&D trends

Excellent communication and interpersonal skills

Ability to adapt and solve problems in a fast-paced environment

Proficiency in Microsoft Office Suite

Bilingual (English / French) – strong asset

• Internet Connection : A wired Internet connection is required (WiFi not encouraged).

Summary

How to Apply

Apply directly at www.randstad.ca and take the next step in your learning & development career.

This is more than just a job—it’s an opportunity to grow, help others, and be part of an amazing team.

Bilingual Learning & Development Advisor

Location : Remote

[email protected]

[email protected]

[email protected]

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.