Part-time Travel nurse Jobs in Toronto, ON

QUALITY ASSURANCE SPECIALIST

Job Type : Full Time

Location : Toronto / Vancouver Hybrid / Work from Home

Reporting to : Operations Development Coordinator

Job purpose :

As a Quality Assurance Specialist at Goway youll be a key player in making sure our travel systems work seamlessly. Youll test new features identify bugs and ensure everything runs smoothly before it goes live. Working closely with developers and team leads youll help improve processes ensure developments meet business needs and support our staff with clear documentation. This role bridges the gap between technical teams and end users helping to improve system functionality and user experience across our platforms.

What will be your key responsibilities

• Test Developments as the pass through the different selling document or Salesforce platforms and ensure they are working as per the specifications.
• Write up a Test plan for Developments based on Specification documents provided by developers.
• Test fixes for System bugs to confirm an issue has been resolved
• Collaborates with the Lead for any process improvement
• Work with Team Lead to determine if there are any gaps missing in the development to ensure they meet Goways needs
• Assist in writing clear release notes for developments you have tested to inform Goway staff how the development will affect them
• When a Development is not working as per the specification describe step by step how to get to the failure and what the failure is so it can be reported
• Provide detailed recreation steps identifying bugs found so that a case can be opened with 3rd parties
• Must be able to understand and load contracts to the system to understand how they interact with the Reservations module
• Conduct troubleshooting for any system / technical issues
• Communicate with our developers via Jira Slack MS Teams and / or Video Conference when needed to resolve time critical issues
• Contribute in meetings to review development requests and offer opinions and suggestions where specifications could fail to meet Goways needs
• Manage personal and team goals with the required service level agreements standards and targets
• Liaise with Team Lead to set KPIs and for any procedural Concerns and critical issues
• Action Escalated Level 2 Bug cases to confirm they are actually a bug and report to Developers Recreation steps via Jira
• Work with Bug and Training Helpdesk Team to ensure API issues are fixed and agents assisted
• Offer creative solutions and suggestions for streamlining testing or procedures
• Maintain User Manuals and LMS for Travel Agents and Loaders

What are we looking for

What can you expect from Goway

Imagine working for a company where your career feels like an adventure. At Goway youll join a global community that supports one another :

How to Apply :

If this role feels like your next step click Apply Now to create your profile upload your CV and share a few details about yourself. Our talent team reviews every application and if your experience aligns with our needs we will reach out to set up the next step.

Recruitment scams & fraud warning :

Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature please ignore it and report it to Goway .

About Goway

Founded in Toronto in 1970 by Australian economist Bruce Hodge Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver Los Angeles Sydney and Manila our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. Were united by a passion for travel and are committed to doing the right thing : supporting diversity equity inclusion and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices we operate as one forward-thinking team transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at

Required Experience :

Unclear Seniority

Key Skills

Invoicing,Information Technology Sales,IT Support,Audio Visual,Database Administration

Employment Type : Full-Time

Experience : years

Vacancy : 1