Transit operator • kitchener on
Coordinate specialized transit eligibility and appeals for the Region of Waterloo, combining customer service, research, and accessible communication.This full-time role follows a weekday schedule.... Show more
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Oven OperatorApply: CAN-ON Kitchener: Full time: Posted Today: End Date: October 12, 2026 (12 days left to apply): R31101**Employee Type:**Full time**Location:**ON Kitchener**Job Type:**P... Show more
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Coordinate specialized transit eligibility and appeals for the Region of Waterloo, combining customer service, research, and accessible communication. This full-time role follows a weekday schedule.
As an Eligibility and Training Specialist, you process specialized transit, Commuter Bus, and Support Person applications against established criteria. You coordinate appeal meetings, prepare panel information, and explain decisions to customers. The role also delivers orientation for customers with cognitive or other disabilities, develops operator sensitivity training, and supports transit operations. You will maintain databases, spreadsheets, training resources, and program statistics. Candidates need a related two-year diploma or degree and three years of experience working with individuals with disabilities. Communication, human relations, presentation, time management, and organizational abilities are central to the work. Computer experience includes Microsoft Office, customer information databases, and electronic document management systems.
Bring eligibility processing, appeals coordination, and disability-focused communication to the Region of Waterloo’s transit services.
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