Technical illustrator • victoria bc
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.This is a varied, customer-focused... Show more
Hybrid – 1 day onsite per week .Primarily remote, with onsite attendance in Victoria approximately one day per week.The candidate must also be available to attend urgent or time-sensitive in-person... Show more
Senior Architectural Technologist.Competitive Salary and Benefits.Other Titles: Architectural Technician, Design Technician, Revit Operator, Technologist, Building Technologist, Drafter, Architect,... Show more
BCI is working with an external recruitment firm.Please do not submit your application directly to BCI.Applications submitted through this site will not be reviewed.To explore this opportunity, ple... Show more
Senior Naval Architect - Submarine Structures.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment wher... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ... Show more
At Graham, one of North America’s largest general contractors, we don’t just construct buildings, we create spaces that shape lives and strengthen communities.As part of our Buildings division, you... Show more
We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needs in our home building clients and industry... Show more
Are you an experienced Technical Writer with adequate knowledge of the field? This role maybe a good fit for you.As part of the AJISS Coastal Support team, the Technical Specification Writer will s... Show more
Western Canada Aquatic Discipline Lead.AECOM Burnaby is seeking an experienced.Aquatic Discipline Lead for Western Canada.EPP Ecology and Permitting team.In this role, you will be the go-to expert ... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
Principal Test Specialist, Electrical (Permanent).To determine final salary, Babcock considers a variety of factors including the successful Candidate’s skills and experience and internal equity.Th... Show more
We are looking for a Senior Solution Architect to provide strategic and technical architecture leadership on a complex digital transformation initiative within the public sector.You will help desig... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Our public sector client is seeking a.Cityworks Technical Analyst to support Cityworks AMS and PLL operations and upgrades.Join a municipal technology environment supporting critical Cityworks oper... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
The Senior Security Analyst, PCI is part of the PCI Governance team working with IT and the Business to close PCI compliance gaps and sustain compliance on an on-going basis.The analyst serves as a... Show more
My client is a growing Canadian environmental consulting firm who is seeking a.The immediate mandate is to strengthen senior-level capability, provide depth and continuity within a small GIS team, ... Show more
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.
This is a varied, customer-focused position involving technical support, infrastructure, system maintenance and hands-on work at client locations. The successful candidate will be comfortable working across multiple technologies and taking ownership of issues through to resolution.
The Role
Serve as a technical contact for customers and provide effective solutions to their IT requirements.
Attend customer premises when required to diagnose faults, complete repairs and carry out scheduled maintenance.
Manage support cases and service requests using the company's Service Desk platform.
Keep customers informed throughout the support process in accordance with agreed service levels.
Escalate significant incidents and issues requiring Management intervention.
Review daily priorities and manage your workload to ensure required actions are completed.
Monitor the condition and performance of customer environments and ensure business requirements continue to be met.
Carry out the installation, configuration, testing, maintenance and repair of hardware and software.
Keep technical records, tickets and documentation up to date.
Take ownership of urgent and high-priority incidents, whether handled remotely or on-site.
On Offer:
Salary of £30,000 - £40,000 per year, dependent on experience.
40 days' annual paid holiday.
Applicants should have at least 5 years' experience in a relevant IT role and be confident working with:
Cyber Essentials and GDPR security standards, including implementation and configuration (mandatory).
Microsoft 365 applications and cloud services, particularly Email, SharePoint, Teams and OneDrive (mandatory).
Intune, Remote Monitoring and Management platforms and telephone systems.
Network infrastructure including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls and VLANs.
External technology partners and service providers, with the ability to coordinate support where required.
IT industry standards, processes and best-practice procedures.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Azure administration and implementation.
Windows 10, Windows 11 and Mac environments.
Different customer builds, imaging and deployment requirements.
Strong customer service skills together with clear written and verbal communication.
Independent technical troubleshooting and problem-solving.
Working effectively within a team while being capable of managing tasks independently.
){kind=logo}
