Support engineer Jobs in Thunder Bay, ON

Technical Sales Specialist – Wear Solutions

Ontario | Home-Based | Vehicle Allowance | Uncapped Commission

Are you the kind of business developer who enjoys identifying untapped opportunities, getting in front of decision-makers, and turning cold prospects into long-term customers? Do you know how to open doors in a competitive market, build credibility, and turn a first conversation into a profitable business relationship?

If winning new business is what motivates you, this could be your next career move.

At Castolin Eutectic, we offer the opportunity to develop your own territory, establish relationships with mining operations across Timmins and surrounding communities, and grow a business backed by a recognized global technology leader.

With more than 120 years of experience in welding consumables, wear protection, thermal spray technologies, and engineered maintenance solutions, we help heavy industries reduce downtime, extend equipment life, and improve productivity.

Opportunity!

We are seeking a strategic minded Wear Solutions Specialist to grow our service offerings in the following KEY INDUSTRIES: MINING, POWER GENERATION, PAPER & PULP, CEMENT AND STEEL.

Our ideal candidate will have specialized knowledge of the wear issues within the one or more of these industries. Whether you are a seasoned sales professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge, here’s your chance!

Position Overview:

The Wear Solutions Specialist is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. This role focuses on leveraging Castolin Eutectic’s advanced technology and service offerings to develop and expand the market for wear-resistant products and solutions, within strategic accounts

What You'll Do:

• Market Development: Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products, by targeting key strategic accounts in the MINING, POWER GENERATION, PAPER & PULP, CEMENT AND/OR STEEL INDUSTRIES.

• Collaboration: Work closely with the Wear Solutions team to provide technical and application support

• Customer Engagement: Build and maintain strong relationships with key customers, including but not

  limited to end users in mining, cement, steel, power generation, paper & pulp and OEMs, to understand their needs and deliver tailored solutions.

• Business Development: Identify prospects and existing customers needs that fit the company’s services capabilities. Develop messaging for new customer acquisition and existing customer expansion.

• Maintain an Opportunity Pipeline: Maintain a pipeline of opportunities in the CRM.

• Technical Support: Provide technical, design, and product support to customers, addressing wear-related queries and assisting with proposals and quotations.

• Cross-Regional Collaboration: Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.

• Performance Accountability: Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.

• Administration

  • Support the development of the organization's vision, mission, and objectives to generate revenue revue and profitability.

  • Responsible to identify and effectively communicate and support the resolution of critical business issues.

  • Represent the company at marketing events, trade shows, conferences, and training workshops.

  • Keep key documentation updated on CRM and deliver expense reports on a weekly basis.

Job requirements

What You'll Bring:

• 5+ years of relevant wear solutions experience as a maintenance manager, plant manager, millwright, sales professional or similar role in one or more of the following industries: mining, power generation, paper & pulp, cement or steel operations.

• Solid understanding of surface protection and wear management solutions

• Must be comfortable speaking with maintenance, engineering and purchasing personnel within key accounts.

• Solid understanding of surface protection and wear solutions

• Basic understanding of company key clients and their position in the industry

• Consultative communication skills

• Mechanical aptitude

• Knowledge of basic print reading skills

• Proficiency with Microsoft Office Suite

• Self-motivated and self-directed individual.

• Nice to have: Basic understanding of welding, maintenance and repair technologies.

What Makes This Opportunity Different?

The freedom to build. The technology to deliver. The opportunity to earn.

• Competitive base salary: $80,000–$90,000, depending on experience.

• Uncapped commission structure: Significant commission earning potential directly tied to sales performance, with no earnings ceiling.

• Typical total earnings: $110,000–$200,000+, , with top performers having the opportunity to earn even more.

• Performance bonus opportunities.

• Vehicle allowance to support your travel throughout the territory.

• Home-based flexibility: Organize your day and territory while taking ownership of your results.

• Strong technical support: Partner with experienced service and product specialists to develop solutions for your customers.

• Comprehensive benefits: Medical and dental coverage, Health Spending Account (HSA), life insurance, short- and long-term disability, Employee Assistance Program (EAP), and telemedicine.

• Company RRSP with employer contributions.

• Ongoing technical training and career development.

Ready for Your Next Challenge?

If you have the drive to find new customers, the confidence to build relationships from scratch, and the ambition to grow a territory with significant earning potential, we'd like to meet you.

Bring your prospecting talent. We'll bring the technology, expertise, and support to help you succeed.

Apply today to explore the opportunity to grow with Castolin Eutectic.

Applicants must be legally authorized to work in Canada