Supervisor Jobs in Waterloo, ON

Job Description

Job Description

Laboratory Supervisor – Toxicology Operations About the Role :

We are seeking a results-driven Laboratory Supervisor to provide daily operational leadership within our Toxicology Laboratory. In this role, you will oversee assigned assay areas, ensuring on-time production, operational efficiency, and compliance with GLP / ISO standards. You will lead a team of Team Leads and Lab Technicians, manage workflow, review first-level data, maintain equipment readiness, and support a culture of quality and continuous improvement.

This position is ideal for a proactive leader who thrives in a fast-paced, high-volume lab environment and is passionate about developing teams while maintaining operational excellence.

Key Responsibilities : Operational Leadership

Oversee daily operations in assigned assay areas to meet production targets, timelines, and quality standards.

Review and approve first-level data, worksheets, and laboratory records.

Ensure laboratory equipment is maintained, calibrated, and fully operational.

Monitor efficiency and implement process improvements to enhance productivity and reduce errors.

Maintain accountability for deviations and CAPAs, ensuring timely investigation, documentation, and closure.

Team Leadership & Mentorship

Lead, mentor, and coach lab personnel; provide regular performance feedback.

Conduct daily huddles and team meetings to align priorities and address issues.

Coordinate staffing coverage in partnership with Team Leads.

Participate in hiring, interviewing, training, and onboarding of new staff.

Support career development of Team Leads and Lab Technicians.

Compliance & Quality

Ensure adherence to GLP, ISO17025, and internal Quality policies.

Initiate, track, and close deviations and CAPAs in assigned areas.

Support internal and external audits, inspection readiness, and regulatory reviews.

Promote safe laboratory practices, PPE compliance, and Health & Safety standards.

Strategic & Administrative

Provide input on staffing, equipment needs, and resource planning.

Collaborate with the Operations Manager on workflow optimization and capacity planning.

Maintain labor metrics, overtime logs, and training records for direct reports.

Offer technical input for process improvements and assay development initiatives.

Participate in safety inspections and ensure corrective actions are completed.

General Duties

Implement the Laboratory Quality Policy and ensure adherence to SOPs, study plans, and test methods.

Follow all Health & Safety procedures and consistently wear required PPE.

Perform other duties as assigned.

Qualifications : Education

Bachelor’s degree in Life Sciences, Toxicology, Biochemistry, or a related field (required).

Equivalent education / experience may be considered by HR and department leadership.

Experience

Minimum 5 years of laboratory experience, including 2+ years in a supervisory or first-level leadership role in a GLP / ISO17025 environment.

Equivalent experience may be considered by HR and department leadership.

Soft Skills

Strong analytical and problem-solving abilities.

Effective communication, coaching, and leadership capabilities.

Highly accountable, results-driven, and able to work independently.

Adaptable to a fast-paced, high-volume laboratory setting.

We are hiring for both 1st and 2nd shift supervisors.