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Special needs Jobs in Kitchener, ON

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Last updated: 22 hours ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Maintenance Worker – Long Term Care

S&R Nursing Homes Ltd.Kitchener, Ontario, Canada
Part-time

Maintenance work keeps our Home safe, comfortable, and running smoothly, ensuring Residents and staff have a clean, functional environment every day.Help support some of the most vulnerable people ... Show more

 • New!

Assistant Store Manager FT

LidsKitchener, ON, CA
Full-time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Lids Sports Grou... Show more

PT Sales Supervisor, Waterloo-NY

MICHAEL KORSMK Waterloo
Full-time

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to ... Show more

MFCJP00016594 Auditor -Account Manager II

Randstad CanadaWaterloo, Ontario, CA
Temporary
Quick Apply

The Senior Auditor is accountable for the end-to-end execution of a diverse portfolio of projects, ranging from key risk and emerging risk audits to financial controls testing and special advisory ... Show more

Director, External Reporting and Analysis

Sun LifeSun Life Waterloo King
Full-time

Advance your career by joining a team who are as energetic, curious, and driven as you are!.The individual in this role is a key contact on the External Reporting and Analysis team that delivers ou... Show more

Senior Account Manager, Higher Education

D2LKitchener, Ontario, Remote – Canada, Toronto, Ontario
Remote
Full-time

D2L is a cloud company that is modernizing education and building the Future of Work.The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at... Show more

Nanny Wanted - Care Worker Needed Asap!

CanadianNanny.caWaterloo, Ontario, Canada
Part-time

What We're Looking For: Hi.I am interviewing a part time nanny available in Waterloo, Ontario.Looking specifically for someone who has experience with children with special needs who is reliabl... Show more

 • Promoted

Pastry chef

NURI VILLAGEWaterloo, ON, Canada
Full-time +1

Secondary (high) school graduation certificate.Demonstrate new cooking techniques and new equipment to cooking staff.Instruct cooks in preparation, cooking, garnishing and presentation of food.Supe... Show more

Special Events and Engagement - Summer Student

Community Support ConnectionsBreslau, ON, CA
Permanent +1
Quick Apply

SPECIAL EVENTS AND ENGAGEMENT – SUMMER STUDENT Canada Summer Jobs Temporary Contract, May 19, 2026 – July 10, 2026 (8 weeks) 35 hours per week, Monday – Friday, 8:30 AM – 4:... Show more

Sitter Wanted - 30$/Hr For 5 Kids. 11 Year Old With Down Syndrome And Autism,9 Yr Old,6 Years Old,4

Sitter.comWaterloo, Ontario, Canada
Full-time

Hello, my name is Elizabeth, and I am a family located in Waterloo, Ontario, looking for a reliable sitter for my children.We have a newborn, a toddler, and a 3 children in primary school, so I nee... Show more

 • Promoted

Chef

Sardar JiKitchener, ON, Canada
Full-time +1

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 3 years to less than 5 years.Estimate amount and costs of supplies and food ... Show more

Flooring Sales Part Time - KITCHENER

The Home Depot CanadaKitchener, ON, CA
Part-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Group Fitness Instructor - Aqua Fitness

Movati AthleticWaterloo, ON NTA, CAN
Part-time

Join the Group Fitness team and help build a culture that delivers on the promise we make to our members – feel.We’re not looking for just average because we’re not your average club.That’s because... Show more

Senior Quality Assurance Analyst

Raytheon TechnologiesCA-ON-WATERLOO- ~ Phillip St ~ PHILLIP, Unit D
Full-time +1

Are you passionate about delivering excellence and ensuring the highest quality standards for ground breaking technologies? Do you thrive in dynamic environments where innovation, precision, and te... Show more

Head chef

SHIVAS DOSA RESTAURANTKitchener, ON, Canada
Full-time +1

Secondary (high) school graduation certificate.Maintain records of food costs, consumption, sales and inventory.Prepare and cook food on a regular basis, or for special guests or functions.Prepare ... Show more

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingWaterloo, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Elder Care Provider Wanted - Additional Caregiver Needed For Parkinson's Patient In Waterloo:)

ElderCare.comWaterloo, Ontario, Canada
Part-time

Hello! I'm looking for an additional caregiver to help take care of my dad, who lives in a lovely and spacious home in Waterloo (Keats Way & University Ave.My dad is 78 years old and has Pa... Show more

 • Promoted

Cook

Jack Astor'sKitchener, ON, CA
Full-time

At Jack Astor’s it’s all about personality, yes, we’re all about a.Jacks is about being ourselves.In your role, you will consistently provide our guests with.We will prepare and support you for suc... Show more

People also ask
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
4 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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