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Business Programs and Solutions Specialist (Full Stack Software Specialist)

Job ID: 42111

Division & Section: Children's Services, ChildSvcs Strategic, Business & Fin Svcs

Work Location: Metro Hall, 55 John Street, Toronto (Hybrid)

Job Type & Duration: Full-time, 1 Permanent, 2 Temporary (12 month) vacancies

Salary: $93,500.00 - $119,274.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 3

Posting Period: 14-Nov-2023 to 04-Dec-2023

Information Session:

Join Us! If you are interested in learning more about this exciting opportunity, you can participate in an information session on Monday, November 27, 2023, from 1:00 pm – 2:00 pm.

Join by registering for the info session, using the link below:

https://toronto.webex.com/webappng/sites/toronto/meeting/register/6905634188a7475aaeb81bd71d6a3161?ticket=4832534b000000065e901e55a59ce0b4f9b3a0883377ab0fcb5e48e483d19e679e13581a972dd041×tamp=1699993427058&RGID=rdc18096fc2a4d5ba98f2b01161f3a907

This is an opportunity to advance your career and join one of the most innovative teams in the City of Toronto, the Digital Transformation team in Toronto Children's Services. We provide strategic leadership in digital client services and process modernization for the Children's Services Division. We help to leverage Cloud Computing technologies, modern Agile and DevOps approach, and partner with business leaders on major transformational initiatives. We offer much more than just a salary. We are recognized as one of Canada's best diversity employers, and offer a comprehensive benefits package, ongoing learning and professional growth, and most importantly the opportunity to apply your talents and skills to make a positive impact in the lives of individuals and families in Toronto.

Our team transforms services and builds solutions that help families, parents, children, and the educators and organizations that provide them with early childhood learning and care. Check out some of the awesome work we've been doing for Toronto at: https://www.linkedin.com/showcase/digital-transformation-tcs/

About the Role:

The City of Toronto is currently looking for a Business Programs and Solutions Specialist (Full Stack Software Specialist) to join its award-winning solution development team with Toronto Children's Services (TCS). In this dynamic role you will be a key member of a tight-knit, cross-functional team of technology professionals who work together to achieve digital transformations for the City and its residents.

This engaging role offers not only a chance to make a difference but also provides the opportunity to enjoy a wide array of City of Toronto Employee Benefits, subject to eligibility. Working arrangements will include a blend of in-person collaboration and working from home.

We take learning and development seriously. As a member of our team, you will have access to training opportunities and be able to utilize the latest tools and techniques while working alongside highly talented and experienced professionals. You will be coached and provided with opportunities to further develop your leadership and technical abilities.

This is a rare opportunity to join one of the most innovative and collaborative teams in the City of Toronto. Don't miss it. Apply today!

What will you do?

You will be responsible for the end-to-end design and implementation of business IT solutions, using cloud-based, web, and mobile technologies with React, Java, JavaScript, REST APIs, and Cloud Computing techniques such as microservices, containerization, CI/CD. You will also collaborate with an Agile team, share your expertise with team members, and have a key role in the implementation of technical solutions that support the division's initiatives.

You will be working with Product Owners or Project Delivery Managers to lead the design and development of Full Stack solutions to meet changing business needs. You will contribute to and review user stories, acceptance criteria, and acceptance test scenarios; participate in Agile planning, daily Scrum, Sprint review, Backlog refinement, and Retrospective sessions; develop business rules and logic, and data access logic; perform analysis and design duties as well as programming, data modeling, scripting, testing, documentation and deployment preparation.

You will play a leadership role in software engineering and design, ensuring that developed solutions are highly functional, secure, performant, integrated, and sustainable. Team members will look to you for your judgement and expertise in industry trends and practices, including areas such as Agile development, software methodologies, coding frameworks and tools, quality practices, automated testing, design and code reviews, and DevOps continuous integration and deployment.

You will be part of the extended community of technology professionals at the City of Toronto, including those in other divisions and in corporate areas such as Technology Services and Office of the CISO. You will work with this community to both align with and influence future directions at the City. Children's Services is often one of the first groups to do pilots or proof of concepts of new technologies at the City, and you will participate in this ground-breaking work.

You will serve on hiring panels to assess and bring on new resources. You will work with technology and services vendors, being involved in research, assessment, and proposals work such as RFPs. You will participate in planning and coordination for projects and sustainment, including the management of resources, releases, and changes. You will work with a diverse range of technology professionals and attend training and conferences in order to influence our solutions with industry trends and directions.

You will play a leadership role in creating business solutions that transform the way that civic and municipal services are delivered to City residents, clients, and staff alike. Your ideas will be appreciated to continuously improve and adopt new approaches and technologies. You will work on teams that have close working relationships with business leaders and stakeholders, to generate ideas, prototype options, and improve the service and experience for clients.

Key Qualifications:

• Extensive experience in developing business solutions using technologies such as Java, REST API, SQL, Oracle/PostgreSQL, Tomcat, and Linux.
• Considerable experience in developing with technologies such as JavaScript/TypeScript, React/Angular/Vue, React Native, HTML5, and CSS3.
• Experience with building and delivering software releases in an Agile and Scrum development process, CI/CD/DevOps/automated testing, peer design/code reviews, and development frameworks.
• Experience with modern Cloud technologies such as AWS development, microservices/miniservices, containerization, cloud migration and integration, serverless, CI/CD pipelines, cloud-based software architecture, and AWS services such as EC2, RDS, S3, Lambda, etc., or equivalent services in Azure or Google Cloud.
• Experience in defining software solution/application design that incorporate leading practices for systems security, software quality, software sustainability, and infrastructure considerations.
• Post-Secondary education in Computer Science, Computer Engineering, Software Engineering, or other STEM majors with relevant experience, or the equivalent combination of education and/or experience.
• Ability to provide technical leadership, help foster a positive team culture, and suggest innovations and improvements.
• Ability to represent the perspective of software development in cross-functional discussions, including managing stakeholder expectations on estimates, and negotiating the scope of deliverables.
• Well-developed interpersonal, written, and verbal communication skills, including creating proposals, presenting ideas, and facilitating discussions to resolve issues or introduce new concepts.
• Knowledge of principles and methods for analyzing business needs, proposing and assessing suitable options, and designing client-centric solutions, such as user experience design and customer journeys, would be an asset.
• Knowledge of developing software solutions or components that involve microservices architecture, intelligent agents/generative technologies, or open source/community projects or contributions would be an asset.
• Familiarity with relevant government legislation in the area of Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act, Accessibility for Ontarians with Disabilities Act, and other relevant legislation and regulations.

While all qualified applicants will be considered, lived experience as an Indigenous person, a Black person, or a member of an equity-deserving group is a strong asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.