Talent.com

Software qa engineer Jobs in Whitby on

Last updated: 23 hours ago
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB CanadaWhitby, Ontario, Canada
CAD45–CAD70 hourly
Show moreLast updated: 30+ days ago
bookkeeper

bookkeeper

THE CASH HUTWhitby, ON, CA
CAD29.25 hourly
Permanent
Show moreLast updated: 9 days ago
IT Support Specialist Level 2 - Whitby, ON

IT Support Specialist Level 2 - Whitby, ON

Source CodeWhitby, ON, Canada
Full-time
Show moreLast updated: 15 days ago
310T Mechanic

310T Mechanic

GFL EnvironmentalWhitby, ON, Canada
Full-time
Show moreLast updated: 23 hours ago
information systems analyst - computer systems

information systems analyst - computer systems

Bright Matter Consulting ServicesWhitby, ON, CA
CAD42.2 hourly
Permanent
Show moreLast updated: 18 days ago
Solution Delivery Manager

Solution Delivery Manager

Rogers CommunicationsWhitby, ON, CA
CAD20 hourly
Full-time
Show moreLast updated: 30+ days ago
Senior Tools Engineer

Senior Tools Engineer

SIX Payment ServicesCanada, Whitby
CAD55–CAD85 hourly
Show moreLast updated: 30+ days ago
Engineering Support Technician

Engineering Support Technician

StonhardWhitby, Ontario, Canada
Permanent + 1
Show moreLast updated: 18 days ago
  • Promoted
Staff Accountant - 14-Month Contract

Staff Accountant - 14-Month Contract

VacoWhitby, ON, CA
CAD75000–CAD85000 yearly
Permanent + 1
Show moreLast updated: 2 days ago
Platform QA Specialist

Platform QA Specialist

360insightsWhitby, Ontario
CAD38000–CAD48000 yearly
Full-Time Salary
Show moreLast updated: 30+ days ago
Civil Engineer

Civil Engineer

GHDWhitby, ON, Canada
CAD90000–CAD115000 yearly
Show moreLast updated: 30+ days ago
BIM / REVIT Designer - Whitby.

BIM / REVIT Designer - Whitby.

KelsonWhitby, Ontario
CAD60000–CAD85000 yearly
Show moreLast updated: 30+ days ago
SENIOR ELECTRICAL ENGINEER

SENIOR ELECTRICAL ENGINEER

GERDAU S.A.WHITBY, Ontario, CA, L1N 5T1
CAD105100–CAD128000 yearly
Show moreLast updated: 30+ days ago
Dental Receptionist

Dental Receptionist

MHMIWhitby, Ontario, Canada
Show moreLast updated: 18 days ago
Processing Technologist

Processing Technologist

Resolute Workforce SolutionsWhitby, Canada
CAD22 hourly
Full-time
Show moreLast updated: 30+ days ago
Sr Manager Processing

Sr Manager Processing

Thermo Fisher ScientificWhitby, Ontario, Canada
CAD84320–CAD105400 yearly
Full-time
Show moreLast updated: 30+ days ago
Personal Trainer - Whitby Centrum

Personal Trainer - Whitby Centrum

GoodLife FitnessWhitby, Ontario
CAD20–CAD53 hourly
Full-time
Show moreLast updated: 30+ days ago
Brand Ambassador

Brand Ambassador

Midway NissanWhitby, ON
CAD2400 biweekly
Full-time
Show moreLast updated: 30+ days ago
SDET (Software Developer in Test)

SDET (Software Developer in Test)

ATX NetworksWhitby, ON LNC, CAN
CAD35–CAD50 hourly
Full-time
Show moreLast updated: 30+ days ago
industrial supplies sales representative

industrial supplies sales representative

P.D. McLaren LimitedWhitby, ON, CA
CAD42 hourly
Permanent
Show moreLast updated: 18 days ago
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB CanadaWhitby, Ontario, Canada
30+ days ago
Salary
CAD45–CAD70 hourly
Job description

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Job Requirements : What you'll bring

  • Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
  • Working knowledge of Circular 230
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination
  • Bilingual (English / Spanish) communication skills (written & spoken) a plus

How you will lead

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product / software inquiries, and 3) Tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions