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Thompson Rivers UniversityKamloops, British Columbia, Canada
1 day ago
Job type
Full-time
Job description
Description
Provides a wide range of administrative support for the Faculty of Education and Social Work and its departments and students.
MAJOR DUTIES & RESPONSIBILITIES
Provides administrative support by organizing and coordinating workflow determining priorities and problem solving in order to meet the needs and requirements of assigned area; resolves day-to-day issues handles sensitive and confidential material.
Performs administrative duties which include word processing a variety of documents such as correspondence web pages contracts surveys evaluation reports exams and schedules and hiring memos.
Provides receptionist services and handles all Program and Faculty related inquiries. Collects sorts and distributes mail and may open mail for designated departments.
Sets up and maintains all filing systems records and office supplies inventory; maintains troubleshoots and reports malfunctioning office equipment.
Liaises with internal and external contacts regarding program requirements.
Informs and advises both incoming and ongoing students of any missing documentation. Manages and enters student data and files and generates reports.
Assesses student transcripts for program requirements : assesses and monitors students records and notifies the Chair / Program Coordinator of any deficiencies associated with promotion and graduation.
Prepares and maintains mail out materials.
Arranges meetings locates and assembles background information books physical facilities and equipment for meetings and takes and distributes meeting minutes; assists in arranging department events.
Assists with student admission and intake processes.
REPORTS TO
Manager of Operations Faculty of Education and Social Work
Requirements
EDUCATION :
Grade 12 plus six months post-secondary courses including all Microsoft Office programs or equivalent
EXPERIENCE :
Three years related experience including one year experience and proven competence with electronic data entry and word processing and use of Microsoft Office programs
SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Ability to perform electronic word processing at 60 wpm and data entry
Knowledge of data bases such as Argos and Banner
The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
Ability to communicate effectively both verbally and in writing
Ability to deal courteously and tactfully with students staff and members of the general public
Ability to manage student files records and maintain student confidentiality
Ability to prioritize and coordinate workload.
Ability to learn a variety of new software to process track and run reports
WORKING CONDITIONS
Sitting at a desk and computer for periods of time