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Software engineer Jobs in Moncton, NB
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Software engineer • moncton nb
- Promoted
Pre-Assessment Agent – Automotive Software Support
HCLTechCity of Moncton, NB, CARemote C# Software Engineer - AI Trainer
SuperAnnotateDieppe, New Brunswick, CA- Promoted
MANUFACTURING ENGINEER
Personnel Search Ltd.Greater Lakeburn, NB, CABackend Software Engineer
Brightstar LotteryMoncton, NB, CA- Promoted
Senior Mechanical Engineer
Marshall Aerospace and Defence GroupCity of Moncton, NB, CAElectrical Engineer
R&R Solution careersMoncton, New Brunswick, Canada- Promoted
Software Engineer - Integration
Targeted TalentMoncton, NB, Canada- Promoted
Software Maintenance Engineer
CanonicalCity of Moncton, NB, CA- Promoted
Game Software Engineer II — Hybrid Studio
BluberiCity of Moncton, NB, CA- Promoted
Mechanical Engineer (EIT) – Design, Prototyping & Production
JessEm Tool CompanyCity of Moncton, NB, CA- Promoted
- New!
Mechanical Design Engineer (CMP)
Food Process Solutions CorporationCity of Moncton, NB, CA- Promoted
Test Engineer – Moncton, Canada
BMM TestlabsCity of Moncton, NB, CA- Promoted
Game Software Developer II
Bluberi Gaming Canada IncDieppe, NB, Canada- Promoted
Building Maintenance Engineer
WizeHire, IncRiverview, NB, CASoftware Engineer 2
360insightsMoncton, CanadaSummer Student – Agile Software Development & QA
Atlantic LotteryMoncton, New Brunswick, Canada- Promoted
Intermediate / Sr Mechanical Engineer
StantecCity of Moncton, NB, CA- Promoted
Civil Engineer
CBCL LimitedMoncton, NB, Canada- Promoted
Software Applications Engineer
IGTCity of Moncton, NB, CA- Fredericton, NB (from $ 110,000 to $ 292,000 year)
- Vernon, BC (from $ 123,581 to $ 226,288 year)
- Caledon, ON (from $ 153,433 to $ 203,440 year)
- Thunder Bay, ON (from $ 128,700 to $ 192,200 year)
- Cold Lake, AB (from $ 134,250 to $ 191,080 year)
- Slave Lake, AB (from $ 134,250 to $ 191,080 year)
- Elliot Lake, ON (from $ 130,000 to $ 191,080 year)
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Pre-Assessment Agent – Automotive Software Support
HCLTechCity of Moncton, NB, CA- Full-time
Pre-Assessment Agent – Automotive Software Support
This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$32.00 / hr - CA$32.00 / hr
Direct message the job poster from HCLTech
About the Role
As a Pre-Assessment Agent for Automotive Software Product Support, you will play a critical role in assisting dealerships with diagnostic software and hardware issues related to vehicle modules and systems. You will provide initial responses, troubleshoot issues, and ensure timely resolutions while maintaining compliance with company standards.
Key Responsibilities
- Monitor transactions, review reports, and assist dealerships with diagnostic software / hardware issues.
- Provide initial acknowledgment and solutions to dealers and technicians via phone, email, and GTAC system.
- Handle inquiries ranging from simple to complex with accuracy and efficiency.
- Validate Technical Service Requests (TSRs) and historical data in client systems.
- Escalate unresolved issues promptly and professionally to Level 2 Agents or relevant departments (Engineering, Quality, OTA, Customer Service).
- Ensure compliance with company policies and SLA targets.
- Learn and process all in-scope software systems and related hardware.
- Maintain proactive communication and seamless issue closure for technicians.
Required Qualifications
Key Skills
Seniority level
Not Applicable
Employment type
Full-time
Job function
Industries
Computer and Network Security, IT Services and IT Consulting, and Automation Machinery Manufacturing
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