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Last updated: 1 day ago
Customer Account System Administrator

Customer Account System Administrator

Thompson-Nicola Regional DistrictKamloops, Thompson-Nicola Regional District, CA
Full-time
Customer Account System Administrator - (CUASA.Customer Account System Administrator.The Thompson-Nicola Regional District. The Thompson‑Nicola Regional District (TNRD) would like to acknowledge tha...Show moreLast updated: 13 days ago
Healthcare Systems Analyst — Meditech & ERP Specialist

Healthcare Systems Analyst — Meditech & ERP Specialist

Interior HealthKamloops, Thompson-Nicola Regional District, CA
Full-time
A health organization in Kamloops seeks a Business Systems Analyst to enhance and maintain computerized business systems, particularly in financial areas. You will liaise with various stakeholders t...Show moreLast updated: 8 days ago
Bookkeeping Controller

Bookkeeping Controller

StoneCrest HotelsKamloops, Thompson-Nicola Regional District, CA
Permanent
Location : Kamloops Downtown (In-office).Schedule : Monday to Friday, 5 days a week, between 9 AM – 5 PM.Pay : $35–$40 per hour, based on experience. We are seeking an experienced Bookkeeping Controlle...Show moreLast updated: 1 day ago
ENGL 3741 : Milton's Paradise Lost — Content Expert / Curriculum Developer

ENGL 3741 : Milton's Paradise Lost — Content Expert / Curriculum Developer

Thompson Rivers UniversityKamloops, BC, Canada
Full-time
Brief description of the project : .Thompson Rivers University, Open Learning (TRU-OL) is looking for a qualified.ENGL 3741 : Milton's Paradise Lost. Students demonstrate depth of knowledge and critica...Show moreLast updated: 30+ days ago
Senior Bookkeeper — Cloud Accounting Specialist

Senior Bookkeeper — Cloud Accounting Specialist

ACCA CareersKamloops, Thompson-Nicola Regional District, CA
Full-time
A professional services firm in Canada seeks a Senior Bookkeeper to oversee full-cycle bookkeeping for clients using cloud accounting software. The ideal candidate will bring over 3 years of bookkee...Show moreLast updated: 13 days ago
Full-stack Developer

Full-stack Developer

Modern Advisor Canada IncBritish Columbia, Alberta, Canada
Full-time
RESPONSIBILITIES – Develop high-performance user interfaces for new features using AngularJS.Develop back-end APIs for our web and mobile apps in Ruby on Rails. TECHNICAL QUALIFICATIONS – Minimum 3 ...Show moreLast updated: 30+ days ago
Site Support Technician Secondary Schools

Site Support Technician Secondary Schools

Kamloops-ThompsonKamloops, British Columbia, Canada
Full-time +1
Kamloops-Thompson) is currently accepting applications for the position of Site Support Technician - Secondary Schools.This is a full-time permanent successful completion of the probationary perio...Show moreLast updated: 30+ days ago
Senior Developer (Data)

Senior Developer (Data)

Farm Credit CanadaVarious FCC office s in British Columbia may be considered
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced data developer needed. Using your experience in Agile Scrum methodology and AWS data pipel...Show moreLast updated: 30+ days ago
Remote Senior SQL Engineer - AI Trainer

Remote Senior SQL Engineer - AI Trainer

SuperAnnotateKamloops, British Columbia, CA
Remote
Full-time
As a Senior SQL Engineer, you will work remotely on an hourly paid basis to review AI-generated SQL queries, database designs, and data-processing logic, as well as generate high-quality reference ...Show moreLast updated: 20 days ago
Registered Dental Hygienist - Empire Dental

Registered Dental Hygienist - Empire Dental

123DentistKamloops, Thompson-Nicola Regional District, CA
Full-time
Registered Dental Hygienist - Empire Dental.Kamloops, British Columbia (Empire Dental Clinic).Part‑time – 16 hours per week, flexible days. We are looking for a passionate, hard‑working Registered D...Show moreLast updated: 30+ days ago
Fleet Mechanic : Diagnostics, PMs & Safe Operations (Kamloops)

Fleet Mechanic : Diagnostics, PMs & Safe Operations (Kamloops)

Transdev CanadaKamloops, Thompson-Nicola Regional District, CA
Full-time
A leading transportation company is seeking a Mechanic for their Kamloops location.Responsibilities include diagnosing, repairing, and maintaining fleet vehicles and performing inspections.Candidat...Show moreLast updated: 1 day ago
Sr Software Engineer

Sr Software Engineer

SUSEAll, British Columbia, Canada
Full-time
Our code, our culture, our opportunities.Leading open innovation without limits.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Ent...Show moreLast updated: 30+ days ago
Principal Software Engineer

Principal Software Engineer

ServiceTitanCanada British Columbia
Remote
Full-time
We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan.You must have a strong background in responsive web application development, building distributed syst...Show moreLast updated: 30+ days ago
Senior Cloud Bookkeeper - Full-Cycle & Advisory

Senior Cloud Bookkeeper - Full-Cycle & Advisory

MNPKamloops, Thompson-Nicola Regional District, CA
Full-time
A leading national accounting firm is seeking a Senior Accounting Technician in Kamloops.Responsible for full-cycle bookkeeping, payroll, and managing GL accounts, the ideal candidate will have at ...Show moreLast updated: 13 days ago
Senior Cloud Data Engineer

Senior Cloud Data Engineer

Providence Health CareHybridVancouver, British Columbia, CA
Full-time
Reporting to the Cloud Data Engineer Manager, the Senior Cloud Data Engineer is responsible for the design, development and maintenance of the PHC organization's data infrastructure, including thei...Show moreLast updated: 30+ days ago
Quality Assurance Engineer – Build Reliable Gaming Systems

Quality Assurance Engineer – Build Reliable Gaming Systems

INTRALOTKamloops, Thompson-Nicola Regional District, CA
Full-time
A leading gaming solutions provider is seeking a Quality Assurance Engineer in Kamloops, Canada.In this role, you will ensure software reliability and performance, develop and execute test plans, t...Show moreLast updated: 23 days ago
Contents Restoration Technician

Contents Restoration Technician

On Side Restoration Services Ltd.Kamloops, Thompson-Nicola Regional District, CA
Full-time
A restoration services company in Kamloops is looking for a Cleaner / Packer to assist in restoring personal and commercial belongings after disasters. This role involves hands-on work including pac...Show moreLast updated: 2 days ago
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB CanadaKamloops, British Columbia, Canada
Full-time
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper.With products like TurboTax, QuickBooks and Mint, we’re using technology to build soluti...Show moreLast updated: 30+ days ago
Senior Accountant — Lead Month-End, Compliance & Growth

Senior Accountant — Lead Month-End, Compliance & Growth

Big Country Equipment Repair LtdKamloops, Thompson-Nicola Regional District, CA
Full-time
A growing heavy equipment service firm based in Kamloops is seeking a Senior Accountant to manage daily accounting operations and ensure compliance with regulations. Responsibilities include oversee...Show moreLast updated: 13 days ago
People also ask
Customer Account System Administrator

Customer Account System Administrator

Thompson-Nicola Regional DistrictKamloops, Thompson-Nicola Regional District, CA
13 days ago
Job type
  • Full-time
Job description

Customer Account System Administrator - (CUASA.1)

Job Title

Customer Account System Administrator

Job Type

Full-time

Union

CUPE

# of work hours per week

35

Location

Job Description

The Thompson-Nicola Regional District

The Thompson‑Nicola Regional District (TNRD) would like to acknowledge that we connect with many First Nation communities across our vast regional district. TNRD administrative offices are located on the traditional Tk̓emlúps te Secwépemc Territory, situated within the unceded ancestral lands of the Secwépemc Nation.

Encompassing an unparalleled geographic region in the heart of British Columbia, the Thompson‑Nicola Regional District (TNRD) offers the best of both worlds. Urban life within vibrant communities and outlying rural regions showcases the region's beauty – pristine but rugged mountains, rolling grasslands, lush evergreen forests, and historical and modern areas, all within 45,000 square kilometers. Headquartered in the heart of downtown Kamloops, the TNRD provides a wide range of local government services to the population of 144,000 living within its 11 diverse municipalities and 10 electoral areas.

The Position

The Customer Account System Administrator supports and enhances the work of the Solid Waste & Recycling Department by administering technology solutions at TNRD solid waste management facilities. Reporting to the Operations Supervisor of Solid Waste & Recycling, this position oversees scale house and transfer station point of sale operations, including administering the scale and mobile software system, overseeing waste disposal fee processing and monthly account customer billing, resolving customer service issues, tracking and reporting waste and recycling data, coordinating weigh scale maintenance to ensure regulatory compliance, providing training to contractor staff on operational procedures and ensuring bylaw / policy compliance by contract staff / site users.

Responsibilities

Scale / Mobile Software System Administration

  • Maintain and administer scale and mobile software and hardware systems, manage user access, and provide training to system users.
  • Identify and resolve software and hardware issues, offer user support and troubleshooting.
  • Oversee the re‑loadable eco‑card program (including new account setup, customer top‑up payments, and error corrections).
  • Create new customer accounts in the system.

Daily Transaction Oversight & Data Integrity

  • Monitor daily operations to ensure accurate data entry.
  • Perform daily financial reconciliation of transactions.
  • Verify point‑of‑sale machines are functioning correctly and address technical issues as needed.
  • Financial Coordination & Reporting

  • Support monthly billing processes by importing external data into the system.
  • Collaborate with the Finance Department to issue accurate monthly customer account invoices within required deadlines.
  • Resolve billing issues and prepare financial reports for internal staff and external stakeholders as needed.
  • Regulatory Compliance & Reporting

  • Complete required regulatory and contract reporting.
  • Assist with bylaw enforcement data.
  • Customer & Stakeholder Support

  • Respond to customer inquiries and issues promptly.
  • Coordinate special disposal projects as required.
  • Job Requirements

    Education & Experience

  • Undergraduate degree or diploma in related field (applicants should specify how their education relates to the position).
  • 3+ years experience in customer service, data analytics, account / cash flow reconciliation.
  • Experience in retail or business operations is an asset.
  • Proven customer service background.
  • Proficient in Microsoft Excel, Word, Outlook, PowerPoint (or similar software).
  • Strong troubleshooting skills for computers and electronic equipment.
  • Experience developing training materials, directly training staff or users on new systems / processes and giving feedback to correct issues as needed.
  • Experience directing or managing contractors.
  • Valid Class 5 driver’s licence.
  • Knowledge, Skills & Abilities

  • Knowledge of retail operations (POS troubleshooting, daily balancing, opening / closing procedures).
  • Strong interpersonal skills; able to build effective relationships with colleagues, clients, and contractors.
  • Excellent customer service and communication with the general public (oral and written).
  • Ability to direct and oversee contractors / consultants.
  • Highly organized; able to manage multiple projects, priorities, and deadlines.
  • Clear report writing; able to explain complex technical concepts simply.
  • Works independently or collaboratively with minimal supervision.
  • This position falls under the provisions of the Collective Agreement with the Canadian Union of Public Employees, Local 900. The placement of the Customer Account System Administrator is at Pay Grade 8, which is $2,772.99 to $3,207.89 / biweekly or $72,097.74 to $83,405.14 / annually (2025). This position requires a Criminal Record Check and a valid Class 5 BC Driver's License (must provide a clean Driver’s Abstract).

    Applications must be submitted by 11 : 00pm PST, and include a cover letter and a resume outlining your qualifications and experience.

    Due to a high volume of applicants, only those moving forward in the hiring process will be contacted. Thank you for considering the Thompson Nicola Regional District as a place to share your talents!

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