Service desk technician Jobs in Toronto, ON
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Service desk technician • toronto on
Last updated: 16 hours ago
Service Desk Technician (L1) - Toronto, In-Office.Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions....Show moreLast updated: 30+ days ago
We’re looking for a Help Desk Technician to join our skilled IT Help Desk Operations team, serving local and global internal users.
Our goal is to provide excellent technical and non-technical suppo...Show moreLast updated: 30+ days ago
International law firm with an office in downtown Toronto seeks a dynamic, team orientated professional to join our help desk team.
We offer a hybrid schedule, allowing the successful candidate to w...Show moreLast updated: 1 day ago
We are hiring two bilingual IT support specialists for a national insurance provider delivering frontline technical support via phone and email.
This hybrid role involves troubleshooting with tools ...Show moreLast updated: 30+ days ago
Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices.
Operate telephone switchboard process guest requests for wake-up calls a...Show moreLast updated: 26 days ago
Our client is a boutique consulting firm of top-notch Financial Services technology professionals.They have expert knowledge in the Capital Markets, Wealth & Investment Management, and Retail Banki...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.RYKO, MacNeil, Belanger and competitor's vehicle wash equipment and accessories.The Service Technician...Show moreLast updated: 30+ days ago
Direct message the job poster from Perseus Group, Constellation Software.This is a hybrid role based around the Greater Toronto / Kitchener / Waterloo area.
Primarily working from home but also able to ...Show moreLast updated: 30+ days ago
Answer helpdesk calls, troubleshoot with the caller, document the issue, work with the internal team to find a solution if one isn't already available, and ensure the ticket is closed to the satisf...Show moreLast updated: 4 days ago
Are you a driven IT professional with strong technical skills and a proven track record for maintaining positive client relationships? Do you possess sound judgment with the ability to resolve comp...Show moreLast updated: 30+ days ago
Vancouver is preferred but would be open to candidates across Canada.This position requires to work from the office twice a month (subject to company policy).
Bilingualism in French and English is r...Show moreLast updated: 13 days ago
The Service Desk is responsible for managing service requests and incidents, collecting, recording, and resolving technical issues at Tier 1, and escalating complex incidents as needed.It also moni...Show moreLast updated: 30+ days ago
The Helpdesk provides 24 / 7 support to Shortcuts Software clients globally.The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that th...Show moreLast updated: 2 days ago
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next.Our...Show moreLast updated: 13 days ago
Provide first line technical support for all types of technical inquiries, service requests, and issues involving computers, network, smartphones / tablets, AV systems, enterprise applications / system...Show moreLast updated: 30+ days ago
Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!.Fo...Show moreLast updated: 6 days ago
Are you ready to take on a pivotal role that blends technical expertise with high-level administrative support? We're looking for a dynamic and proactive IT Service Desk Lead to join our Downtown T...Show moreLast updated: 3 days ago)
Temporary up to Ten (10) months].The Ontario Secondary School Teachers’ Federation is seeking the services of an individual to serve as Service Desk Team Lead in the Operational Services Division.T...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.We are seeking a dedicated Service Desk Programmer Analyst to manage calls and tickets directly from Customer end users.
The technician will leverage pre-defined Sta...Show moreLast updated: 16 hours ago
It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc.
To do so would be contrary to our business ...Show moreLast updated: 25 days ago
- Promoted
Service Desk Technician
Info-Tech Research GroupToronto, ON, CanadaFull-time
- Promoted
Service Desk Technician L2
Covestic IncOld Toronto, ON, CanadaFull-time
- Promoted
Help Desk Support Technician
Law FirmToronto, ON, CanadaFull-time
Bilingual Service Desk Agent
Recrute ActionToronto, Ontario, CanadaFull-time
Butler Service Desk Agent
Marriott Hotels ResortsToronto, Ontario, CanadaFull-time
- Promoted
Senior Business Analyst, Help Desk / Service Desk -
ROSSOld Toronto, ON, CanadaTemporary
- Promoted
Service Technician
National Carwash Solutions, Inc.Toronto, ON, CanadaFull-time
- Promoted
Help Desk Technician
Perseus Group, Constellation SoftwareOld Toronto, ON, CanadaFull-time
- Promoted
Help Desk Technician
TEEMAToronto, ON, CanadaFull-time
- Promoted
IT Service Desk Technician, Level 3
VC3Toronto, ON, CanadaFull-time
- Promoted
Help Desk Technician
iA Financial GroupToronto, ON, CanadaFull-time +1
- Promoted
Service Desk Technician
Blackfluo.aiToronto, ON, CanadaFull-time
- Promoted
Help Desk Technician
Jonas SoftwareToronto, ON, CanadaFull-time
- Promoted
IT Service Desk Engineer
Persistent SystemsToronto, ON, CanadaFull-time
IT Service Desk Technician
SRA StaffingToronto, ONFull-time
- Promoted
Service Desk Manager
MEDCANToronto, ON, CanadaFull-time
- Promoted
IT Service Desk Lead
Empire LifeToronto, Ontario, CanadaFull-time
- Promoted
Service Desk Team Lead
Ontario Secondary School Teachers' Federation (OSSTF / FEESO)Toronto, ON, CanadaFull-time
- Promoted
- New!
Service Desk Programmer Analyst
CognizantToronto, ON, CanadaFull-time
- Promoted
Bilingual Service Desk Analyst
Aecon ConcessionsToronto, ON, CanadaFull-time
- London, ON (from $ 44,666 to $ 146,622 year)
- Cambridge, ON (from $ 59,143 to $ 138,657 year)
- Mississauga, ON (from $ 87,991 to $ 126,308 year)
- Guelph, ON (from $ 51,979 to $ 115,000 year)
- Edmonton, AB (from $ 48,188 to $ 102,763 year)
- Nanaimo, BC (from $ 76,808 to $ 96,915 year)
- Waterloo, ON (from $ 59,143 to $ 86,017 year)
- Kawartha Lakes, ON (from $ 64,292 to $ 83,438 year)
- Cold Lake, AB (from $ 61,853 to $ 81,713 year)
- Slave Lake, AB (from $ 61,853 to $ 81,713 year)
Service Desk Technician
Info-Tech Research GroupToronto, ON, Canada30+ days ago
Job type
- Full-time
Job descriptionWe pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic. We are in the Top 3 on LinkedIn's Top Companies List in Canada. Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development. We provide financial support for professional development and training. Provide support for incoming requests via Service Desk ticket, telephone, chat and self-service portal Prioritize incidents and service requests within target SLA’s Record detailed information into Service Desk ticketing system Provide support for laptops, printers and peripheral devices including providing hardware and software setup, support Maintain technical documentation via solution library with respects to installation of software, configuration of hardware and troubleshooting Maintain hardware asset management and software licensing Engage vendor support contacts to resolve technical problems with desktop computing equipment and software Provide support for meeting room and audio-visual systems on-premises Provide users “How to” training on basic to intermediate application functions Escalate to Intermediate support as required Participate in after hours on call rotation schedule (evenings, weekends and holidays) Other duties as assigned by the Manager College / University diploma / degree in progress in related field (Computer Systems not development / testing) 1-3 years of experience in a service desk role Interest in working with technology (independent work) Fluent in spoken and written English Strong written and verbal communication skills Strong documentation skills with desire to understand and follow process Ability to recognize and prioritize critical incidents in a fast-paced environment Working knowledge of O365 administration, Active Directory, Azure AD Application support experience with Microsoft Productivity Suite Excellent problem-solving skills Experience with Windows 10 and Mac OS Mobile device support – Android and iOS Experience with InTune would be considered an asset General understanding of network devices; routers, switches, and access points
Service Desk Technician (L1) - Toronto, In-Office
Job Category : IT & Sales Ops
Requisition Number : SERVI004307
Apply now
- Posted : March 21, 2025
- Full-Time
Locations
Showing 1 location
Toronto, ON M4W2J2, CAN
Description
Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.
The Role
The Service Desk Technician Level 1’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations.
Major Responsibilities
Education and Experience
Skills
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority / Female / Sexual Orientation / Gender Identity / Disability / Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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