Funeral Jobs in Toronto, ON

What You Can Expect

The Senior Policy Advisor plays a critical role in advancing the Bereavement Authority of Ontario’s (BAO) regulatory and consumer protection mandate through evidence‑based policy analysis, operational policy development, and stakeholder engagement. Reporting to the Chief Compliance Officer / Deputy Registrar, this role provides expert advice on legislative interpretation, regulatory compliance trends, and operational impacts across the bereavement sector.

The incumbent leads complex policy research initiatives, translates data and sector intelligence into actionable policy recommendations, and supports BAO’s oversight of licensees under the Funeral, Burial and Cremation Services Act, 2002. This role serves as a trusted internal advisor and an external liaison with government partners, sector associations, and stakeholders.

What You’ll Do

Policy Research and Analysis

• Lead research and analysis on legislative, regulatory, and operational policy issues impacting the bereavement sector.
• Conduct environmental scans and jurisdictional reviews to support policy development and strategic decision‑making.
• Monitor and assess policy and regulatory developments across provincial and national jurisdictions, identifying risks, trends, and opportunities for BAO.
• Provide clear, timely, and evidence‑based policy advice to senior leadership on emerging issues, sector risks, and regulatory impacts.
• Analyze complaint trends, compliance data, and operational outcomes to inform policy direction and regulatory responses.

Operational Policy Development and Regulatory Support

Data Analysis, Reporting and Performance Insights

Stakeholder and Government Engagement

What You Bring to the Role

About the BAO

The Bereavement Authority of Ontario (BAO) is a government delegated authority and not‑for‑profit corporation administering provisions of the Funeral, Burial and Cremation Services Act, 2002. Accountable to the Minister of Public and Business Service Delivery and Procurement and the government, the BAO is responsible for the protection of the public interest. The BAO regulates, ensures compliance with the law, provides resources and services to licensed :

The BAO is wholly funded by licensee fees (not tax dollars).

Why Choose the BAO?

Hybrid Work : Enjoy our flexible hybrid work schedule, with the ability to work remotely up to 3 days per week.

Comprehensive Personal Time Off : We advocate the importance of down‑time and personal well‑being, as demonstrated by our generous paid time off policies.

Wellness & Health Support : Take advantage of our extensive range of health benefits designed to prioritize both your physical and mental well‑being.

Professional Development : Get assistance for continuous education and professional development to drive your career growth.

RRSP : Help build a secure financial future through our employer matched RRSP contribution plan.

The BAO offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. The BAO is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and licensees. If you require any accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.

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