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Technical Account Manager (Data Centre Operations)

RM Staffing B.V.Nanaimo, BC, CA
Full-time

We are looking for a hybrid leader to bridge the gap between technical execution and client success.Unlike traditional relationship managers, you will serve as a technically proficient single point... Show more

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Server

Retirement ConceptsNanaimo, BC
CA$17.00 hourly
Full-time
Quick Apply

This position is covered under the HEABC wage levelling.Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initi... Show more

Casual Server/Housekeeper

Pacifica HousingNanaimo, BC, CA
CA$23.29 hourly
Full-time
Quick Apply

Position Title: Server/Housekeeper.Manager of Pacifica Seniors Lodge.Causal - As per Pacifica Housing's on call policy.Pacifica Housing has been providing safe and affordable homes for almost 35 ye... Show more

GIS Analyst

Mosaic Forest ManagementNanaimo, BC, Canadá
CA$72,000.00 yearly
Full-time

Mosaic is a diversified, 100% Canadian-owned land solutions company focused on long-term value creation from private forest lands and public forest tenures.Through an integrated, multi-use approach... Show more

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Technical Account Manager (Data Centre Operations)

Technical Account Manager (Data Centre Operations)

RM Staffing B.V.Nanaimo, BC, CA
1 hour ago
Job type
  • Full-time
Job description

We are looking for a hybrid leader to bridge the gap between technical execution and client success. Unlike traditional relationship managers, you will serve as a technically proficient single point of contact who truly understands hardware, power, and cooling. You will own the full project lifecycle from onboarding and scoping to managing complex hardware deployments and remote-hands operations. Your mission is to ensure that no technical requirement is "lost in translation" between the client and our engineering teams, providing a seamless, high-touch experience that drives account growth and operational excellence.



Core Qualifications

  • Experience: 3+ years in datacenter operations, infrastructure management, or technical account management.

  • Technical Proficiency: Hands-on experience with server hardware, structured cabling, and power/cooling systems.

  • Tooling: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk).

  • Leadership: Proven ability to manage a technical team, conduct 1:1s, and handle resource planning.

  • Business Acumen: Experience managing project budgets, vendor RMAs, and Statement of Work (SOW) drafting.

Preferred Skills

  • Background in Managed Services (MSP), Colocation, or Cloud Infrastructure.

  • Familiarity with DCIM tools, asset management, and network fundamentals (VLANs, Cross-connects).

  • Certifications: PMP, ITIL Foundation, CompTIA Server+, or CDCP.