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Sap Jobs in Langley, BC

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Last updated: 30+ days ago

Team Lead Customer Service

BrenntagLangley, Canada
Full-time

The Customer Service Team Lead is responsible to service our customers by leading their team ensuring customer excellence.The Customer Service Team Lead will support in driving profitability throug...Show more

Supply Chain Planner (Materials & Production Planner)

Bimbo CanadaLangley, BC, Canada
Full-time

As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks.We produce and distribute more than 1,000 ...Show more

Maintenance Coordinator/Parts Clerk/Purchaser

Mauser Packaging SolutionsLangley, British Columbia, Canada
Full-time
Quick Apply

As directed by the Maintenance Manager and Supervisor, the Maintenance Coordinator is responsible for all procurement activities, parts inventory, goods receiving and coordination / supervision of ...Show more

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Team Lead Customer Service

Team Lead Customer Service

BrenntagLangley, Canada
30+ days ago
Job type
  • Full-time
Job description

Our team in Langley currently has an opening for a Team Lead Customer Service

YOUR ROLE & RESPONSIBILITIES

Job Summary:

The Customer Service Team Lead is responsible to service our customers by leading their team ensuring customer excellence. The Customer Service Team Lead will support in driving profitability through active service excellence, key performance indicators and commercial excellence activities within their region. Successful Customer Service Team Leads can expect to follow a career path leading to other roles.

Job Description:

  • Develop and drive Customer Service Excellence
  • Participate in and/or initiate ongoing process improvements related to the standardization, efficiency and effectiveness of customer service
  • Assist Customer Service Managers in daily meetings including reviewing open orders, summary of statistics, credit blocks, lost opportunities, etc.
  • Assist the Customer Service Manager with month end duties
  • Support and liaison with the commercial team to manager portfolio of customer accounts
  • Provide overall leadership and training & development for Customer Service Representatives
  • Supervise and coordinate activities of the team
  • Ensure safety is the first priority and that all activities are conducted in accordance with quality, healthy, safety, and environmental management systems

YOUR PROFILE

Education and Experience:

  • Post-Secondary education; Bachelor’s Degree or College Diploma in Business would be preferred
  • Previous experience in a customer service and/or business administration role (3-5 years)
  • Sound skills in the use of Microsoft Excel, Word, and PowerPoint
  • Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset
  • Strong communication and interpersonal skills

OUR OFFER

We aim to create an environmentwhere the best people want to work, where they can turn their passion intotheir job and realize their full potential.

  • Individual development,on-the-job training, and development programs designed to help our employeesgrow in their careers.
  • Competitive pay and incentives.
  • Health and dental paid bycompany (with exception of LTD)
  • DC pension plan matched 100% byemployer up to 6%
  • EFAP
  • Starting 3 Weeks Vacation
  • Flexible Work Hours
  • Gym/Wellnesssubsidy
  • TuitionReimbursement