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Research analyst Jobs in Delta, BC

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Research analyst • delta bc

Last updated: 5 days ago

Service Desk Analyst

CHC HelicoptersRichmond, BC, CA
Full-time

CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely.We are dedicated to ou... Show more

Senior Data Analyst

CO_31 Bird Construction Management Services Ltd.Richmond, BC
Full-time

Senior Data AnalystReporting to the Manager, Business Intelligence & Analytics, the Senior Data Analyst will have a deep understanding of Data, AI, and Analytics solutions.You will be responsible f... Show more

Lawyer (FT)

Chugh LLPDelta, British Columbia, Canada
Full-time +1
Quick Apply

Are you seeking a flexible position that offers a hybrid work model and competitive compensation? We are looking for an experienced Lawyer who can work autonomously as well as collaboratively withi... Show more

IT Systems Analyst

Fitness WorldRichmond, BC
Full-time

Are you a tech-savvy problem-solver who loves keeping systems running smoothly? We're looking for a driven IT Systems Analyst to be the backbone of our technology operations — resolving technical i... Show more

Communications/Advocacy Officer

Cuso InternationalNew Westminster, British Columbia
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.As a volunteer, you will help design and implement communication strategies tha... Show more

 • Promoted

Communications/Advocacy Officer

Cuso InternationalRichmond, British Columbia
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.As a volunteer, you will help design and implement communication strategies tha... Show more

 • Promoted

RN-RPN Addiction Services

Providence Health CareRoad to recovery B5 and B2 southVancouver, British Columbia, CA
Full-time

Within the context of a client and family centred model of care, and in accordance with the Mission, Vision, Values and strategic directions of Providence Health Care, the person promotes a safe, r... Show more

Student Assistant, Theatre Program (New Westminster Campus)

Douglas CollegeNew Westminster, Canada
Full-time

Assist with preparing materials for classes and rehearsals.Research and compile information about current productions.Assist faculty and guest directors during rehearsals as needed.To be Successful... Show more

Remote Data Research Coordinator

FocusGroupPanelDelta, British Columbia, Canada
Remote
Full-time +1

We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time.This work-from-home position is ideal for anyone with a diverse professional background, inc... Show more

Payroll Analyst

Fraser HealthNew Westminster, British Columbia, CA
Full-time

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Responsible for providing financi... Show more

Quality Service Analyst

Community Living BCSurrey, BC, CAN
Full-time
Quick Apply

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!.Community Living British Columbia (CLBC) is a Crown corpo... Show more

Digital marketing specialist

Sure Care CleaningNew Westminster, BRITISH COLUMBIA, Canada
Full-time +1

Answer written and oral inquiries.Assist in the preparation of brochures, reports, newsletters and other material.Co-ordinate special publicity events and promotions.Develop, implement and evaluate... Show more

Business Analyst

Saltworks TechnologiesRichmond, BC, CA
Full-time
Quick Apply

Saltworks Technologies is a leading Canadian cleantech company solving two of the world's most pressing industrial challenges: water sustainability and critical minerals supply.We design and build ... Show more

RN-RPN (Rehabilitation) - Regular Part-Time 0.44 FTE, Days/Nights 8HR

Providence Health CareHoly Family Hospital - RehabVancouver, British Columbia, CA
Full-time +1

Reporting to the Patient Care Manager, the Staff Nurse, assesses, identifies, plans, implements and evaluates the nursing care required to assist patients/residents in meeting their physical, socia... Show more

Physiotherapist | Private Practice | Burnaby Market Crossing

Back In MotionMarket Crossing, BC, Canada
Full-time

Varied caseload that includes sports injuries, recreational injuries, work and MVA injuries.Increases in compensation over time, in thanks for staying a dedicated member of our team.Monthly evidenc... Show more

Gender Research Officer

Cuso InternationalRichmond, British Columbia
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.The primary objective of this placement is to enhance the capabilities of the Caribbean Vuln... Show more

 • Promoted

Business Analyst – Project & Change Management

Parent OrganizationRichmond, BC, Canada
Full-time
Quick Apply

Job Title:</b> <b>Business Analyst Project & Change Management</b><br data-end="64" data-start="61" /> <b>Job Type:</b> <b>Cont... Show more

Master Data Management Analyst and Specialist

London Drugs LimitedRichmond, BC, CA
Full-time

Master Data Management Analyst / Specialist.Location: Richmond, BC (Head Office).London Drugs is a leading Canadian retailer known for innovation, strong community values, and exceptional customer ... Show more

Senior HPC System Administrator

General FusionRichmond, BC, CA
Full-time

Established in 2002, General Fusion is a global leader in the race to commercialize clean fusion energy.We are pursuing a uniquely practical approach, Magnetized Target Fusion, and aim to provide z... Show more

People also ask
Service Desk Analyst

Service Desk Analyst

CHC HelicoptersRichmond, BC, CA
30+ days ago
Job type
  • Full-time
Job description

Reach Beyond

! CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!

At CHC, we pride ourselves on our values and culture:
Simplicity: Finding the most efficient way in everything we do
Agility: Moving quickly and decisively
Collaboration: Working together with candor and transparency
Innovation: Creating solutions and leading change
Ownership: Working with passion and doing what needs to be done

Role Summary

The IT Global Service desk is a 5X24 front line support role for CHC and is responsible for all end user issues and request. The primary objective of this role is to intake, categorize and resolve or escalate end user issues and requests on a global level. Some expectation of hands on support requirements within region.

Key Responsibilities

Key Responsibilities:

  • Provides primary IT support for all end user issues and requests
  • Tier 1, 2 support, addresses and resolves technical issues with internal clients for computer software and hardware issues
  • Resolves, L1.5 Application Functional issues using Knowledge base for all enterprise applications
  • Properly categorize and document user issues
  • Supports multi-channel intake process (Chat, Phone, Email, etc)
  • Proper use of knowledge documentation to resolve user issues
  • Helps identify issue trends and escalates to management
  • Initiates and facilitates Major Incident Management process for critical business impact issues
  • Provisions system access request issues as defined by Cyber-Security team
  • Assists with End Point asset inventory management
  • Assists with End Point OS and security updates as defined by management
  • Follows all IT principles when supporting end users
  • Works closely with all other IT departments to support CHC mission
  • Participate in Global and Local IT projects as directed by the IT Manager
  • Other duties as directed by the IT Manager

Qualifications, Skills & Attributes

Requirements:

  • Reasonable and working understanding of ServiceNow’s Core ITSM modules: Incident, Knowledge, Change
  • Strong organizational, analytical and problem solving skills,
  • Solid communication skills, both written and interpersonal,
  • Extreme focus on client satisfaction through resourcefulness and having excellent customer-focused mindset,
  • Very strong knowledge of PC operating systems, specifically Windows Suite, Microsoft Teams, and relevant applications – MS Office, Adobe Acrobat, etc.,
  • An understanding of data communications with respect to local and international area networks,
  • A working knowledge of TCP/IP, Active Directory, DNS and DHCP,
  • Ability to learn, understand, and apply new technologies as well as to effectively prioritize, schedule and execute tasks in a high-pressure environment,
  • Minimal international travel, Shift work and Overtime may be required.