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Master Data Management Analyst and Specialist
Master Data Management Analyst and SpecialistLondon Drugs Limited • Richmond, BC, CA
Master Data Management Analyst and Specialist

Master Data Management Analyst and Specialist

London Drugs Limited • Richmond, BC, CA
11 hours ago
Job type
  • Full-time
Job description
Master Data Management Analyst / Specialist

Location: Richmond, BC (Head Office)
Employment Type: Full Time

London Drugs is a leading Canadian retailer known for innovation, strong community values, and exceptional customer experiences. With a proud promote from within culture, we offer an inclusive workplace where people are supported, challenged, and empowered to build meaningful careers.

About the Role
As Master Data Management Analyst / Specialist, you will be a critical part of the day to day execution of master data management across product, vendor, and location domains. Reporting to the Master Data Management Lead, this role serves as the operational foundation of the MDM function—ensuring item setup, data maintenance, and quality standards are upheld consistently and accurately.

This role is ideal for someone who is detail driven, highly organized, and interested in building strong expertise in retail data systems, governance, and cross functional collaboration.

What You’ll Do

Item Setup & Product Data Maintenance


  • Execute new item setup within MDM/PIM and ERP systems, ensuring all required attributes, descriptions, hierarchies, UPCs, and pricing fields are completed accurately
  • Maintain existing product master data, including SKU updates, status changes, replacements, and discontinuations
  • Manage item lifecycle changes from creation through end of life, following established workflows and service timelines
  • Coordinate with merchants and buyers to collect and validate item information prior to setup
  • Ensure product hierarchy assignments (department, class, subclass) align with established taxonomy standards
  • Partner with Supply Chain on logistical attributes such as case pack, ordering units, and routing requirements
Vendor & Location Data Entry
  • Support vendor onboarding by entering and validating supplier master data including contact details, payment terms, and system specific attributes
  • Maintain vendor records as updates or changes occur
  • Assist with maintaining location master data for stores, distribution centres, and cross dock facilities
  • Route vendor and location changes to appropriate stakeholders for review and approval
Data Quality & Governance
  • Perform routine data quality checks to identify missing, inconsistent, or inaccurate data
  • Apply validation rules and data standards at point of entry
  • Document and escalate data quality issues with supporting detail
  • Assist with tracking data quality metrics and preparing reports
  • Follow all established data governance policies and procedures
Systems & Process Support
  • Operate daily within MDM/PIM and ERP platforms, maintaining proficiency with workflows and system tools
  • Support data migration and system implementation activities including data cleansing and validation
  • Assist in maintaining process documentation, SOPs, and training materials
  • Identify recurring data issues or process gaps and surface improvement ideas
Cross Functional Collaboration
  • Act as a day to day contact for merchants, buyers, and category teams on item setup requests
  • Communicate proactively on setup status, missing information, and timelines
  • Collaborate with Planning, Finance, and Supply Chain on data requests impacting their processes
  • Participate in cross functional initiatives related to new item launches, system changes, or data governance
What You Bring

Required Experience


  • Strong attention to detail and commitment to data accuracy in a high volume environment
  • Proficiency in Microsoft Excel, including sorting, filtering, and basic formulas
  • Ability to learn and operate within MDM/PIM, ERP, and retail data systems
  • Strong organizational skills with the ability to manage multiple priorities
  • Effective written and verbal communication skills
  • Understanding of basic retail concepts such as SKU structures, product hierarchies, and vendor relationships
Preferred Experience
  • Experience in item setup, merchandise coordination, or data entry within a retail environment
  • Familiarity with MDM/PIM platforms or retail ERP systems
  • Basic SQL skills or experience querying relational databases
  • Exposure to data governance concepts or data stewardship practices
Why Join London Drugs?


  • Inclusive Culture – respectful, collaborative, and supportive
  • Career Growth – strong promote from within philosophy and development opportunities
  • Comprehensive Benefits, including:
    • Medical, dental, prescription drug, and vision coverage
    • Company matched RRSP
    • Employee discount program
    • Health & wellness initiatives
    • Training, education programs, and scholarships
    • Employee & Family Assistance Program
Starting compensation will fall within the posted salary range and may vary based on experience, knowledge, and education.

Apply Today

If you’re a detail-oriented professional who enjoys working with data, supporting retail execution, and building strong foundational processes, we’d love to hear from you.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.


We will provide accommodations during the recruitment process upon request.


The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.


London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.


To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.


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Master Data Management Analyst and Specialist • Richmond, BC, CA

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