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Order processor Jobs in Montreal, QC

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Order processor • montreal qc

Last updated: 2 days ago

Order Management Specialist

Techo-BlocSaint-Hubert, Quebec, Canada
Full-time

Your responsibilities will include:.Processing and managing customer orders via phone, email, and online systems.Responding to product availability inquiries and proposing smart alternatives when n...Show more

Sales Administration Coordinator

VusionMontréal, Québec, Canada
Full-time

Sales Administration Coordinator.As a Sales Administration Coordinator, you will play a key role in ensuring excellent service standards, accurate order management, and smooth coordination between ...Show more

Bilingual - Centralized Call Centre Representative

Black & McDonaldMontreal, QC
Full-time

The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments to ensure the ...Show more

Administrateur(trice) des bons d'achats / Order Administrator

GenetecMontreal, QC, CA
Full-time
Quick Apply

La dynamique de votre équipe :.En tant qu'administrateur(trice) des bons d'achats, vous ferez partie de la dynamique équipe de gestion des commandes dont les membres travaillent ensemble afin d’att...Show more

Associé au service à la clientèle /Customer Sales Associate

Trane TechnologiesLongueuil, Quebec, Canada
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...Show more

 • Promoted

Administrative assistant

Poulet Rouge DécarieSaint-Laurent, QC, Canada
Permanent

Secondary (high) school graduation certificate.Plan and organize daily operations.Respond to employee questions and complaints.Order office supplies and maintain inventory.Are you authorized to wor...Show more

Integrated Business Planner

L3Harris TechnologiesMontreal, Quebec
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...Show more

Accoutant analyst (AP)

MedfarMontreal, Quebec, Canada
Full-time

MEDFAR is looking for a motivated and enthusiastic Accounting Analyst to join our team.If you’re seeking an opportunity in a fast-growing company with clear advancement prospects, this role is for ...Show more

New job tempate

Menagez-VousLongueuil, QC, CA
Full-time

Employee Assistance Program (EAP).Insurance of medical and paramedical expenses.Recognition of years of service.The use of the masculine gender has been adopted in order to lighten the text and has...Show more

Order Management Specialist

Techo-BlocSaint-Hubert, Quebec , ca
Full-time

Salary: $62,500–$72,500 (based on experience) .Monday to Friday | 8:00 AM – 5:00 PM.Techo-Bloc is a North American manufacturer and distributor with 9 production facilities and 13+ distribution cen...Show more

Strategic Buyer

Segula TechnologiesMontreal, Québec, Canada
Full-time

Place purchase orders, follow up with suppliers, and ensure parts are received on time and according to schedule.Administer portfolio activities related to invoices and purchase order pricing issue...Show more

Wholesale Coordinator

DAVIDsTEA Inc.Mont-Royal, QC, CA
Full-time

DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories throu...Show more

Call centre manager

Harlow PaymentsMontréal, QC, Canada
Permanent

Heures de travail: 34 hours per week.Relocation costs not covered by employer.Analyzes the administrative issues in order to provide help to the employee.Sort the technical problems in order to hel...Show more

Strategic Buyer

SEGULA TechnologiesMontreal, QC, CA
Full-time

Expand your playground with a fast-growing global engineering group.At SEGULA Technologies, you will have the opportunity to work on exciting projects and shape the future within a company for whic...Show more

Senior PCB Design Engineer for Fastwater Staffing

HIKINEXMontreal, Quebec, Canada
Full-time

As a Senior PCB Design Engineer, you will take on a leadership position within our hardware design group.Your key duties will revolve around crafting, executing, and validating mixed-signal (Digita...Show more

Key holder - retail store

IGA Marché Emily et PhilipSaint-Lambert, QC, Canada
Permanent

No degree, certificate or diploma.Supervise staff (apprentices, stages hands, design team, etc.Authorize return of merchandise.Heures de travail: 40 hours per week.Show more

Administrative assistant

GROUPE SPORTS AFFILIATEDMontréal, QC, Canada
Full-time

Secondary (high) school graduation certificate.Open and distribute mail and other materials.Order office supplies and maintain inventory.Set up and maintain manual and computerized information fili...Show more

Order Management Specialist

Order Management Specialist

Techo-BlocSaint-Hubert, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description
Job Description

This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up. This role plays a critical operational function by ensuring services are executed accurately, issues are resolved quickly, and customers consistently receive a high‑touch, white‑glove experience. This role is ideal for someone who is organized, proactive, and comfortable taking ownership in a dynamic environment.

Key Responsabilities

  • Processing and managing customer orders (phone, email, online systems)
  • Answering product availability questions and proposing alternatives as needed
  • Following up on open orders and resolving issues proactively
  • Taking ownership of requests from start to resolution
  • Collaborating across departments to improve service flow and processes

A Day in the Life

  • Handling dealer calls and inquiries (approximately 20% of the day)
  • Processing orders and managing requests in internal systems
  • Responding to email inquiries
  • Coordinating with internal teams to resolve delivery or order issues
  • Troubleshooting and resolving problems efficiently

Qualifications

Qualifications & Skills

  • Bilingual (French & English) to support North American teams and clients
  • Post-secondary education or 3+ years’ experience in landscaping or manufacturing
  • 1–3 years’ experience in Customer Service, Logistics, or a similar customer-facing role
  • Excellent communication, problem-solving, and multitasking skills
  • Proven ability to manage customer conflict with positive outcomes
  • White‑glove, customer-first mindset with strong ownership and follow-through
  • Comfortable in a fast-paced, team-oriented environment

Technical Requirements

  • Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
  • Familiarity with CRM software is considered an asset
  • Overall strong computer proficiency
  • Proficiency with Microsoft Office (Excel and Word)


Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

  • Group insurance and RRSP with employer contribution
  • 24/7 telemedicine and Employee Assistance Program
  • Training and career development opportunities
  • Performance-based bonuses
  • Employee recognition programs
  • Product discounts and workplace perks (snacks, events, free parking)