Operations analyst Jobs in Kelowna, BC

Our client, Davara Holdings Ltd., based in Kelowna, BC, is a dynamic and forward-thinking company specializing in real estate management and investment. With a keen focus on providing exceptional management services for residential, commercial, and mixed-use properties, Davara is committed to maintaining high-quality properties that foster community engagement and contribute to the growth of the Okanagan region. Their portfolio includes a diverse range of properties, each managed with a keen eye for detail, tenant satisfaction, and long-term value.

Driven by a passion for operational excellence and a deep understanding of the local market, Davara ensures the properties in their portfolio are well-maintained, sustainable, and aligned with the needs of the community. They continue to shape the future of property management in Kelowna, blending modern amenities with a strong commitment to environmental sustainability and enhancing the overall quality of life for residents and tenants.

Davara is looking to hire a Property Manager to oversee the full scope of operations, management, and administration of their portfolio. This is a hands-on, high-responsibility role that has evolved to include greater ownership of financial performance, operational efficiency, and long-term asset value.

As the successful candidate, you will be accountable for ensuring that properties are well-maintained, operating efficiently, and aligned with the company’s objectives. You will take a lead role in budgeting, tenant relations, lease administration, and capital planning, while coordinating maintenance and repairs to ensure the highest standard of service. This position requires a proactive, solutions-focused professional who takes pride in ownership and accountability.

Additional responsibilities will include:

• Oversee all day-to-day property operations, collaborating closely with teams in accounting, leasing, and asset management to ensure seamless execution;
  
• Engage and manage service contracts for essential building maintenance, including janitorial, HVAC, elevator, landscaping, and other necessary services to ensure optimal functionality;
  
• Develop and manage annual operating plans and property budgets, ensuring timely execution of capital improvements while maintaining financial efficiency;
  
• Provide timely and accurate property operations reports, monthly variance reports, keeping stakeholders informed and ensuring transparency in performance;
  
• Assist with accounting, including period end accruals and year end preparation and review;
  
• Monitor and manage receivables, review, approve, and code all expense invoices and ensuring the collection of all rental income, while generating and/or reviewing comprehensive monthly financial reports;
  
• Enforce contract and lease agreements, administering properties in line with approved budgets and established operating policies to maintain consistency and compliance;
  
• Ensure adherence to building/fire codes, corporate governance, environmental, health, and safety policies and procedures, guaranteeing full compliance across all operations;
  
• Ensure the effective execution of Property Management policies, procedures, and operations, maintaining high standards of service and efficiency;
  
• Address occupant issues promptly and effectively, ensuring resolutions are cost-efficient while maintaining strong communication and rapport with tenants;
  
• Identify and implement opportunities to improve operational efficiency, reduce costs, and enhance overall property performance;
  
• Develop, motivate, and supervise staff, including building operators and third-party service/maintenance staff, fostering a positive and productive work environment.
  

Requirements

• Highly organized with strong financial acumen, business maturity, and decision-making skills;
  
• Emotionally intelligent and collaborative, fostering a positive team environment;
  
• Self-starter with a strategic, service-oriented mindset focused on continuous improvement;
  
• Strong interpersonal skills with integrity and the ability to build trust with internal and external stakeholders;
  
• Excellent multitasker who consistently contributes value during slower periods and excels during busier periods;
  
• Problem-solver who quickly resolves issues and overcomes obstacles;
  
• Proactive under pressure, resourceful and consistently delivering high-quality results;
  
• Clear communicator, skilled in building relationships with stakeholders.
  

Qualifications:

• Bachelor’s degree in Business or related field;
  
• CPM or RPA designation preferred or willingness to obtain;
  
• 3–5 years of commercial property management and leasing experience, including exposure to lease negotiations, administration, and tenant relations;
  
• Knowledge of operational procedures, maintenance, base building systems, construction, and contract negotiation;
  
• Experience with variance analysis and financial reviews;
  
• Proficient in Microsoft Office; Yardi experience is a plus.
  

This exciting full-time opportunity offers a competitive total compensation package in the range of $80,000 to $95,000 annually, plus benefits, with the potential for bonuses based on value added.

This role is best suited for a salaried professional who is comfortable taking ownership of their portfolio, including the occasional need to address urgent matters outside of regular business hours. While after-hours work is the exception rather than the norm, Davara strives to recognize and balance this commitment.

While this is intended to be a full-time position, there is some flexibility in hours for an exceptional candidate, depending on individual needs and experience.

If you’re ready to take on a dynamic and evolving role with increased responsibility and the opportunity to make a meaningful impact, we would love to hear from you.