Network security • surrey bc
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
AFIMAC is seeking licensed Security Guards for current and upcoming projects in British Columbia.Please note this is a temporary contract position, so it may not be suitable to someone currently wo... Show more
The Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team.This role leads the effort to efficiently and effectivel... Show more
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your de... Show more
Internet Telephony (VoIP) providers.Sippy Softswitch delivers a complete network management solution for VoIP carriers on a single platform.This call-control software package enables service provid... Show more
Employment Status: Full-Time Regular.Short-term Incentive Eligible: No.Posting End Date: Open until filled.As the province’s largest energy provider with more than 100 years of knowledge and experi... Show more
The Company Security Officer (CSO) is responsible for establishing, implementing, and maintaining Kiewit's corporate security program in support of Canadian federal and defence opportunities.The CS... Show more
Design solutions for cybersecurity products, including WAF, Load Balancer, firewall, and more.Design integrated solutions using diverse cybersecurity products to combat a range of threats, includin... Show more
Armour Security & Protection Services Corp.Permanent, Full-time (40 hours per week).Competitive annual salary (approximately $75, – $85, per year) with benefits.Burnaby, BC (Primary office; may inv... Show more
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more
The IT Security and Compliance Specialist is an integral member of the IT team, responsible for developing, implementing, and managing security policies, procedures, and compliance programs.This ro... Show more
This position is responsible for ensuring exceptional client satisfaction, operational efficiency, and employee performance across multiple sites.The Client Services Manager will oversee scheduling... Show more
The FortiGuard IoC team is looking for a junior AI Cybersecurity Specialist who is passionate about using AI to defend against threat actors.You will be at the forefront of an arms race: using mach... Show more
IT Services - Network Operations.Simon Fraser University is a leading research university, advancing an inclusive and sustainable future.Our purpose – the essence of SFU – is to create and connect ... Show more
Are you a Senior Telecom Network Engineer with adequate experience in the filed? This 12-months role with chances of extension can be a good fit for you.The E4 – Engineer is a professional engineer... Show more
Fortinet is looking for an experienced, highly motivated and passionate Senior Network Specialist to work closely with the Information Systems team.Be responsible for deploying network infrastructu... Show more
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs... Show more
Commissionaires BC is proud to provide security services to a Government of Canada Public Safety site located in Burnaby.We are currently looking for security professionals who would be interested ... Show more
Photonic, you will play a key role in identifying and delivering high-impact applications of Artificial Intelligence (AI) and Machine Learning (ML) across our Development and Engineering (D&E) orga... Show more
Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada.Working in close collaboration with hospital... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Burnaby, British Columbia, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
