Master control operator Jobs in Milton, ON

About Us:

Elite Residential Concierge Services Inc. is a trusted leader in residential security and concierge solutions, proudly serving communities across the GTA with a team of over 1,000 dedicated professionals. We specialize in delivering high-quality, client-focused service that enhances safety, security, and the overall resident experience within luxury condominium environments.

At Elite, we are committed to continuous improvement, strong leadership, and investing in our people. We provide a workplace where professionalism is recognized, growth is encouraged, and every employee contributes to raising industry standards in residential concierge and security services.

To support our commitment to delivering best-in-class residential service, we are seeking professional and customer-focused Security Concierges to join our team at a residential condominium community in Milton.

Responsibilities

• Control all vehicle and pedestrian traffic entering the property.
• Greet residents, guests, contractors, and service providers in a professional manner.
• Verify visitors and manage access control procedures.
• Monitor CCTV cameras, security systems, and building activity.
• Issue and track keys, fobs, and access cards.
• Operate security equipment, computers, radios, telephones, and access control systems.
• Respond to alarms, emergencies, incidents, and resident concerns.
• Ensure that Condominium Safety and Emergency Procedures are followed during fire alarms and other site emergencies.
• Complete incident reports, occurrence reports, and daily activity logs.
• Conduct routine patrols and inspections of the property.
• Liaise with residents, property management, contractors, and emergency services as required.
• Maintain a professional, welcoming, and service-oriented presence at all times.

Requirements

• Minimum 1 year of residential condominium, concierge, security, or customer service experience preferred.
• Valid Ontario Security Guard Licence.
• Valid First Aid & CPR Certification.
• Excellent verbal and written communication skills.
• Strong customer service, conflict resolution, and interpersonal skills.
• Strong observational, reporting, and documentation abilities.
• Ability to work independently and exercise sound judgment in a fast-paced environment.
• Strong situational awareness and problem-solving skills.
• Basic computer proficiency and experience using security and access control systems.
• Reliable transportation to Milton.
• Professional, dependable, adaptable, and team-oriented attitude.

Compensation

• $ 20-20.50 per hour.

Available Full-Time Shifts

1. Monday to Friday from 7am to 3pm

Vacancy Status

• This posting is for a new vacancy

Why You'll Love Working Here

• Consistent, reliable work - Steady hours you can count on, with your schedule provided in advance

• Flexibility - Ability to pick up extra shifts based on your preference

• Comprehensive paid training - 2 days of corporate training + 2 days of on-site support to set you up for success

• Health & dental benefits (available for full time staff)- Comprehensive coverage for you and your family, including access to employee assistance programs

• Professional growth - Annual performance reviews, ongoing development, and clear opportunities for career advancement

• Promotion from within - We prioritize internal growth, giving employees the chance to advance their careers and take on new roles within the company

• Diverse, inclusive team - Work alongside colleagues of all backgrounds, perspectives, and experiences in a welcoming and supportive environment

• Supportive culture - Work with teammates who genuinely want to see you succeed

• Your voice matters - Open communication and opportunities to share feedback

• Employee recognition - Programs that celebrate your hard work and achievements

Application Process & Candidate Communication

• Applicants who are interviewed will be notified of whether a hiring decision has been made within 45 days of their interview (or last interview if multiple).

Artificial Intelligence Disclosure

• No artificial intelligence (AI) tools are used in the recruitment, screening, or hiring process for this position. All hiring decisions are made by qualified human personnel.

Fraud Reporting Notice

• If you encounter a job posting or communication claiming to represent Elite Residential Security that appears fraudulent, misleading, falsely advertised, or suspicious, please report it immediately to .

• Do not provide personal, banking, or other sensitive information unless you have verified the posting through our official Careers page or direct HR communication.

• Reporting a suspected fraudulent posting will not affect your candidacy for employment.

Equity, Diversity & Accessibility Statement

Elite Concierge Inc. is committed to fostering an inclusive, accessible environment where all employees and applicants feel respected, supported, and valued. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available upon request throughout all stages of the recruitment process. If you require accommodation, we will work with you to meet your needs in a respectful and confidential manner.

We welcome applications from all qualified candidates, including Indigenous peoples, racialized persons, women, persons with disabilities, and members of the 2SLGBTQIA+ community. We are dedicated to equitable hiring practices and fostering a respectful environment free from discrimination.