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Kitchen supervisor Jobs in Kitchener, ON

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Kitchen supervisor • kitchener on

Last updated: 2 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

PT Sales Supervisor, Waterloo-NY

MICHAEL KORSMK Waterloo
Full-time

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to ... Show more

Chick-fil-A Kitchener Operations Supervisor

Chick-fil-AKitchener, ON
Full-time

Chick-fil-A Kitchener is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests.We sell am... Show more

Housekeeper Wanted - Now Hiring: Dedicated Housekeeper In Kitchener, Ontario $18.00 Hourly Pay,

Housekeeper.comKitchener, Ontario, Canada
Full-time

I am a homeowner in Kitchener, Ontario, looking for a reliable housekeeper to help maintain my home.I need someone who is detail-oriented and can efficiently manage various household tasks.Your res... Show more

 • Promoted

Manufacturing Supervisor (Afternoon Shift)

Teledyne Digital Imaging, Inc.ON,Waterloo,Canada
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc.CMOS and CCD image sensors and modular ... Show more

Supervisor - Security

AFIMAC CanadaKitchener, Ontario, CA
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Pastry chef

NURI VILLAGEWaterloo, ON, Canada
Permanent

Secondary (high) school graduation certificate.Demonstrate new cooking techniques and new equipment to cooking staff.Instruct cooks in preparation, cooking, garnishing and presentation of food.Supe... Show more

Casual Cook – Long Term Care

S&R Nursing Homes Ltd.Kitchener, Ontario, Canada
Part-time

At our Long Term Care homes, we pride ourselves on creating a warm and welcoming culinary atmosphere with fantastic food.This cook position offers reasonable operating hours you don't often find in... Show more

Banquet Supervisor

GolfNorth Properties Inc.Petersburg, Ontario, Canada, Canada
Full-time

The purpose of a Banquet Supervisor is to oversee the planning, organization, and execution of banquets and other events.The Banquet Supervisor is responsible for ensuring that all guests&nbsp... Show more

Kitchen & Bath Sales Part Time - KITCHENER

The Home Depot CanadaKitchener, ON, CA
Part-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Retail Store Supervisor

Savers / Value VillageWaterloo, ON, CA
Full-time

Job Title: Retail Store Supervisor .Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in th... Show more

Night Cleaning Supervisor

BGISWaterloo, ON, Canada
Full-time

BGIS SCS is a leading provider of customized facility management and real estate services.With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the ser... Show more

Back-of-House Supervisor

Jack Astor'sKitchener, ON, CA
Full-time

Back-of-House Supervisor – Jack Astor’s (Service Inspired Restaurants).At Jack Astor’s it’s all about personality, yes, we’re all about a.Yep, our teams are more than our co-workers, they’re our.Wh... Show more

Chef

Sardar JiKitchener, ON, Canada
Permanent

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 3 years to less than 5 years.Estimate amount and costs of supplies and food ... Show more

Kitchen Supervisor

MoxiesKitchener, ON, CA
Full-time

Are you passionate about creating delicious dishes in a fast-paced kitchen environment? Do you thrive in a dynamic team setting where your culinary skills can shine?.If you are a highly skilled and... Show more

Cook

PopeyesKitchener, ON
Full-time

Popeyes Louisiana Kitchen, Inc.Popeyes and formerly named Popeyes Chicken & Biscuits and Popeyes Famous Fried Chicken & Biscuits.American multinational chain of fried chicken fast food rest... Show more

Archaeology Field Supervisor

StantecWaterloo, ON
Full-time

Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigour, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties aro... Show more

Retail Store Supervisor

SaversKitchener, ON
Full-time

Job Title: Retail Store Supervisor.Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in the... Show more

People also ask
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
3 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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